Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm | Page 7

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Jacob Grimm

December 02, 2025

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Employee Rating

We bought a truck cash. Had the blue advantage warranty. They did a 172 point inspection supposedly. Transmission is slipping. Took it in and they couldn’t find anything so More

by Deborah.adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 30, 2025

Dealership Rating
Employee Rating

Job they did on my tuck just lasted 2 years should lasted for the rest of my truck life didn’t want to work with you even when they did the job I wouldn’t suggest them to no one for services on anything More

by Charles12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 30, 2025

Dealership Rating
Employee Rating

Good crew oil change and rotation done timely and without issues Very convenient drive in service More

by KEVIN@ATTYKEVINDUNN.COM
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

November 30, 2025

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Employee Rating

They scheduled my vehicle in quickly, diagnosed and fixed the problem. They are always friendly and respectful. More

by schapman3194
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

November 29, 2025

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Employee Rating

If you’re looking for a Ford dealership where things actually get done instead of disappearing into the mysterious “we’ll check on that” void, go see Jacob and Phil. These two are basically the dynamic More

by BRITTANYMYERS412
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

November 23, 2025

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Employee Rating

Great service. Everything went smoothly and the team performed the service in a quick, timely and efficient manor. More

by Ceg99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

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Employee Rating

Was in for a recall. Although my vehicle wasn't able to be repaired after the recall. I was thoroughly advised why and what was needed to repair the issue. More

by cerovacj
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Service Communication
Recommend Dealer
Yes

November 19, 2025

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Employee Rating

White's did an excellent job getting my C-Max ready for me to drive. They picked my car up and returned to me which was very helpful. Explained all work being done and gave me cost which I appreciated. More

by Sheryl Funk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer

November 14, 2025

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Employee Rating

We have always received excellent service from whites T hey are great to deal with always More

by darlaharris521
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

November 12, 2025

Dealership Rating
Employee Rating

Well I dropped my van off on Friday morning, finished Monday afternoon 2 rotors/p More

by rbjames67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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