Jacob Grimm | Page 9

Well I dropped my van off on Friday morning, finished Monday afternoon 2 rotors/p Monday afternoon 2 rotors/p More

by rbjames67 Verified Customer Verified Customer

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I took my car in for a check engine light they said they fixed it but I drove it 25 miles and the light came back on and I have to wait 6 days to get it back into the shop fixed it but I drove it 25 miles and the light came back on and I have to wait 6 days to get it back into the shop More

by LISA.A.VOSHEL Verified Customer Verified Customer

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I have been a loyal customer for years, however with the last service I received I will no longer use this dealership. I had to initiate every phone call but two to inquire about the progress of my service. last service I received I will no longer use this dealership. I had to initiate every phone call but two to inquire about the progress of my service. I also had to inform them about a recall that needed addressed. Further more additional work was done and the cost was never discussed with me prior to the work being done. My vehicle was in the shop over nine days for a clock spring replacement that turned into a bigger repair because of the incompetence of the technician. More

by STOREREWARDS13 Verified Customer Verified Customer

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Need to fix xxxx right the first time. They also need to keep there heads together on dates and times for when a cars gonna be done. They also need to keep there heads together on dates and times for when a cars gonna be done. More

by torisben3 Verified Customer Verified Customer

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Excellent customer service, as always. Very knowledgeable staff, and efficient service techs. We will continue to trust our local Ford dealership! Very knowledgeable staff, and efficient service techs. We will continue to trust our local Ford dealership! More

by MRGULSBY Verified Customer Verified Customer

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Have taken mine and my wife's vehicle there previously and are pleased with the quality of work will be returning for other work when needed and are pleased with the quality of work will be returning for other work when needed More

by Heiney308 Verified Customer Verified Customer

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Beyond amazing staff. They go the extra mile for their customers. Would not go any where else for our vehicle needs. The maintenance staff deserve a 5 star rating ! Especi They go the extra mile for their customers. Would not go any where else for our vehicle needs. The maintenance staff deserve a 5 star rating ! Especially the scheduler Curt! More

by Explorer Verified Customer Verified Customer

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Chloe who did our oil change was phenomenal! Super informative easy to talk to and truly took pride in what she did! We were super pleased with our service especially since we had just had a 3 w Super informative easy to talk to and truly took pride in what she did! We were super pleased with our service especially since we had just had a 3 week nightmare with another dealership! More

by Elmiller1203 Verified Customer Verified Customer

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Always takes great care of me been coming here since I was 16 years old! was 16 years old! More

by kennedysamuel617 Verified Customer Verified Customer

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Jacob was absolutely amazing with us! Even though we didnt buy our expedition max from White's he went above and beyond to help us figure out what was wrong with it! We ended up needing a Even though we didnt buy our expedition max from White's he went above and beyond to help us figure out what was wrong with it! We ended up needing a new transmission and had to send it back to the dealership we bought it from for repair and we felt bad we couldn't have White's fix it after all Jacob did for us! He is excellent at what he does and we are extremely thankful for his time and knowledge! More

by Elmiller1203 Verified Customer Verified Customer

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