Jacob Hershman | Page 6

Another new Lexus purchase for ne Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important Customer since 1998. This is my seventh business or family purchase from Westside Lexus. Alex has built trust and integrity with me which is important. He helped me develop the options and found a LC 500 to my spec. Kevin Jacobsen in finance was professional and organized. A pleasure to work with. As an Aston Martin Vantage owner I can say that the LC 500 is a direct competitor. Jacob and Laura in service are a cut above the average. Thanks. More

by michael.barnes713 Verified Customer Verified Customer

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Warranty work Had to buy extended warranty because I found many costly repairs were needed. Jacob seems to have great rapport with adjuster, but is requiring too ma Had to buy extended warranty because I found many costly repairs were needed. Jacob seems to have great rapport with adjuster, but is requiring too many trips to get it all approved. More

by CHUCKWARFORD Verified Customer Verified Customer

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Low hassle, high customer service Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. More

by Visitor Verified Customer Verified Customer

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Recall Superb, prompt and owner friendly service My service manager, Jacob, is beyond reproach; a true professional There is just not much to add To Superb, prompt and owner friendly service My service manager, Jacob, is beyond reproach; a true professional There is just not much to add Top flight More

by Mark@creedrice.com Verified Customer Verified Customer

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All around excellent experience The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant as well, an overall excellent experience. More

by donna Verified Customer Verified Customer

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Awesome 60k check-up jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer s jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer service. Will be going to him many more times More

by mnguyen Verified Customer Verified Customer

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Javob Hershman As always he provides excellent service and the service technicans are excellent. The service department is one reason we have purchased three vehicl As always he provides excellent service and the service technicans are excellent. The service department is one reason we have purchased three vehicles from this dealership. More

by STRATHOUSE Verified Customer Verified Customer

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Very easy and enjoyable I am a 2nd time buyer from Westside Lexus. I have loved owning a Lexus and feel this will be my only make of car ever. My salesperson was great and th I am a 2nd time buyer from Westside Lexus. I have loved owning a Lexus and feel this will be my only make of car ever. My salesperson was great and the car was delivered exactly as I requested! Thanks!!!! More

by LORIWINTER63 Verified Customer Verified Customer

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10000 Mile Service I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the inte I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the interior of my car. Very disappointed. More

by smesq2002 Verified Customer Verified Customer

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Waiting for dashboard replacement for more than 3 years I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and l I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and lots of my clients drive with me and it is so embarrassing for me when my client notice all the dashboard cracks and melting parts ...... Shame on you Lexus and Shame on you Westside Lexus. More

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