Jacob Hewson | Page 14

Big Decision Made Easy I attempted to purchase my Outback from a dealer closer to home. They failed to call me back. I made the drive to WBL and drove home in the exact car I attempted to purchase my Outback from a dealer closer to home. They failed to call me back. I made the drive to WBL and drove home in the exact car I'd hope to buy. Jacob made it easy. He showed me the main technology features, set up my phone, explained the safety features and wrapped up the deal in a couple of hours. Equally important, when I left the lot I had clear expectations when they would be in touch w me again. Jacob and Luther WBL have my back! More

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Love the new Outback! Jacob did a VERY good job showcasing the assets of the Outback. He set the scene; the safety features, comfort, great floor mats and classic look of t Jacob did a VERY good job showcasing the assets of the Outback. He set the scene; the safety features, comfort, great floor mats and classic look of the car made the final sale. It was also great to be able to use our Costco Auto Plan! Thanks for the great service. More

by WAAJPAD Verified Customer Verified Customer

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Friendly quality service Jacob and Landon spent a lot of time with us making sure we understood everything and that we got the car and services we needed. Jacob and Landon spent a lot of time with us making sure we understood everything and that we got the car and services we needed. More

by sheril Verified Customer Verified Customer

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The dealership came through on every promise they made. Jacob Hewson listened to what I was looking for and made sure it was ready for me when I was ready to make the purchase. Raeann Walls wrote up the fi Jacob Hewson listened to what I was looking for and made sure it was ready for me when I was ready to make the purchase. Raeann Walls wrote up the finance paperwork and explained my options. Ahmed Deeb oversaw the complete process. From start to finish the whole team exceeded my expectations. Thank you. More

by SFEDDY0 Verified Customer Verified Customer

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An Excellent Experience I bought a new Subaru with the help of Jacob. He knew the Subaru Forester very well and was very thorough going through all of the car parts, especia I bought a new Subaru with the help of Jacob. He knew the Subaru Forester very well and was very thorough going through all of the car parts, especially the electronics (Car Play, Blind Spot Monitoring, Changing the Instrument Panel Display). I have purchased about 12 cars and I have never had that thorough an orientation. It was very helpful. There was no pressure, and Jacob had pullled our Subaru into a showroom area. It was nice to look at a car inside during a Minnesota winter. The whole process was very smooth. Jacob handled all of the details immedialtely. There was no waiting around. When my wife and I agreed to the car, Jacob said that the car could be ready to pick up in a half hour. It was ready in 20 minutes and in perfect condition. Excellent prep staff. In my experience, I have never had a new car ready so quickly. Landon in finance was very organized and thorough. Again, the process went very smoothly. The only very minor thing I would change is to not have the extras (paint sealant, extended warranty) presented after I said I wasn't interested. This was a little annoying. Again, there was no pressure in all of this. I think that we were treated well and the whole process was very efficient. It took only two hours including a test drive for us to drive home in a new car. More

by gms122 Verified Customer Verified Customer

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A solid ‘B’ I was quite please with this crew! Both Jacob and Chang were good to work with. They even stayed a little after closing to help wrap up this sale. My I was quite please with this crew! Both Jacob and Chang were good to work with. They even stayed a little after closing to help wrap up this sale. My only “complaints” was the initial email I received from Jacob that felt pushy. “Let’s sign you up for a lease...” before we even had a conversation. He didn’t even know what I was looking for, and suddenly I was being asked to set up a lease. That said, everything after that was pretty solid. I really do appreciate their commitment to helping me with a new car. Again, I do appreciate that they stayed late. This was our first car buying experience. I wasn’t “wowed” but overall I’d say it was a fine experience. More

by baronvonsnack Verified Customer Verified Customer

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Minor issue with radio Your entire staff go to great lengths to make the experience of solving an issue painless. Subaru is also very supportive of customers and do everythi Your entire staff go to great lengths to make the experience of solving an issue painless. Subaru is also very supportive of customers and do everything they can to keep customers satisfied. The follow-up after service gives ample opportunity for further discussion if needed. No pressure just great service. More

by FDAMES Verified Customer Verified Customer

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Subaru It was awesome and staff at the dealership is very professional and experience staff. We would recommend it and we are glad they are our dealer. It was awesome and staff at the dealership is very professional and experience staff. We would recommend it and we are glad they are our dealer. More

by Safia Verified Customer Verified Customer

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Excellence in dealership Had a very good experience at this dealership. Everyone we came in contact with was exceptionally nice, friendly, helpful, patient, informative and he Had a very good experience at this dealership. Everyone we came in contact with was exceptionally nice, friendly, helpful, patient, informative and helped us to be very comfortable in asking questions, taking our time to think things over, helped us wit options. Would definitely use this dealership again! Thank you for excellent service! More

by AJ Brooklyn Park Verified Customer Verified Customer

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Helpful, from the sales person, to the financial consultant, The sales person listened to my needs and was helpful when I made my choice, showing me how the features of my new care worked. The financial consulta The sales person listened to my needs and was helpful when I made my choice, showing me how the features of my new care worked. The financial consultant gave me advice on buying vs leasing and pointed me in the right direction to fit my budget. Between the two men, I felt confident in my choice of cars and the way in which I made my purchase. Great experience!!!! More

by ghnan83 Verified Customer Verified Customer

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