Jacob Joseph
Jacob Joseph at Ocean Cadillac

Jacob Joseph

Certified Brand Ambassador

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

Contact Me
4.3
23 Reviews

Industry Experience

4 yrs, 3 mos

Specialties & Trainings

Cadillac Certified

4.3

23 Reviews

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23 Reviews of Jacob Joseph

November 02, 2024

Dealership Rating
Employee Rating

"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Capiro, Mike Lombrozo, Willy Polanco, Maritza De Los Santos , Fernando Diaz, Victor Lopez, Albert Prat, Angel Rodriguez

Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2024

Dealership Rating
Employee Rating

Thank you Jacob and Jesse for helping me build and order my 2025 Escalade. Can't wait for it to arrive. More

by patricefontus9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Henry

Nov 01, 2024

Ocean Cadillac responded

Thank you so much, Patrice, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2024

Dealership Rating
Employee Rating

Jacob was amazing to work with. After experiencing two hurricanes and losing my vehicle, he was empathetic, straightforward and helped me navigate a purchase from a distance. Then Z More

by BOB.GURSKIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring , Victor Lopez

Nov 04, 2024

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Jacob and Zachary were able to assist you and that you had such a positive experience.

October 31, 2024

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Employee Rating

I had a fantastic experience with Jacob! From the test drive to signing the dotted line, everything was handled smoothly and efficiently. The entire process was completed within an hour, and More

by Nextlevelprestige
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Oct 31, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again.

October 30, 2024

Dealership Rating
Employee Rating

My family and I had an amazing experience here all around. From Jacob our sales man to Zachary in finances. It was a smooth process purchasing my new truck. Thank u Jacob! More

by briana.nardozza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Oct 31, 2024

Ocean Cadillac responded

Briana, Thank you for your very kind review. Jacob and Zachary strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

September 06, 2024

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Employee Rating

Whole staff was amazing there honest and keep there word i though incould get approved zav Victor and Angel made it happen More

by GURU305TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Victor and Angel, and we look forward to working with you again.

August 31, 2024

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Employee Rating

Getting an answer from my sales guy seems almost impossible, always says he is busy i guess he has too much work to attend someone who already purchased from him. Thankfully the finance guy has help More

by ALAIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony in finance

Sep 04, 2024

Ocean Cadillac responded

Thank you for bringing this to our attention, Alain, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 07, 2024

Dealership Rating
Employee Rating

I was overwhelmed, Jacob was very nice and know what he was doing. He was beyond helpful. More

by DORY_NADINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jacob had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac!

June 04, 2024

Dealership Rating
Employee Rating

SERVICE WAS EXCELLENT. FROM START TO FINISH. THE DEALERSHIP WAS CLEAN AND INVITING. OUR SALES GUY JACOB WAS GREAT. HE DELIVERED THE CAR TO THE HOUSE AND SPENT AT LEAST 2HRS More

by powint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo, Zachary Dehring

Jun 05, 2024

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. Jacob and our team appreciate your business and hope to see you again soon!

April 20, 2024

Dealership Rating
Employee Rating

Do not trust the new management they do not stand by their word even in writing. I am going to have to hire an attorney because they will not send me the key fob I was promised in writing and the manag More

by Robinpacko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Victor Do Not Trust

Apr 20, 2024

Ocean Cadillac responded

Good afternoon Robin, I am sorry to hear you had a bad experience with your purchase in January. I haven't received you calls and would like the chance to speak with you so we can turn your experience around. I will be reaching out shortly if that's ok

Apr 20, 2024

Ocean Cadillac responded

Thank you for taking the time to answer my call and I'm glad we resolved your issue

1

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