Jacob Kapolka
Jacob Kapolka at Mercedes-Benz of Hoffman Estates

Jacob Kapolka

Client Advisor

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

Contact Me
5.0
29 Reviews

Multiple year experience working at luxury dealerships where I climbed the ranks from a porter. First generation born in the USA, 3 years Married with my high school sweetheart! Father of 1 spoiled labradoodle, Bella and my newborn son Jack!!

Dealership Experience

3 yrs, 1 mo

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

MAYBACH PRODUCT KNOWLEDGE

AMG PRODUCT KNOWLEDGE

5.0

29 Reviews

Write a Review

29 Reviews of Jacob Kapolka

February 03, 2026

Dealership Rating
Employee Rating

Jacob Kapolka gave me the best customer service ever. He gave me the greatest experience ever. This was my first purchase of my mercedes-Benz. He was very professional and loving at the same time. Thank More

by bridgettallen18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new vehicle! And, thank you for giving Mercedes-Benz of Hoffman Estates the opportunity to earn your business.

December 09, 2025

Dealership Rating
Employee Rating

It was a a smooth and easy process! Jacob was fantastic to work with as well as the rest of the staff! I would highly him! More

by cmcmahon27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Mercedes-Benz of Hoffman Estates responded

Thanks!

November 24, 2025

Dealership Rating
Employee Rating

I purchased a C43 AMG from him, and the whole experience was excellent. He explained everything clearly from start to finish, and even after the purchase, he was always quick to answer any questions I had. More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Mark Bugajski

November 11, 2025

Dealership Rating
Employee Rating

At Zeigler Mercedes Benz of Hoffman Estates IL I was able to purchase the perfect new 2025 MB GLS450 from ample stock at a price lower than competing dealers and at an the incredible low finance rate of 1.99 More

by nonotmiketoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski

October 19, 2025

Dealership Rating
Employee Rating

The dealership and their team did a fantastic job of instilling confidence for me to complete my purchase from out of state. More

by Clesko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jose - Technology Expert

October 08, 2025

Dealership Rating
Employee Rating

Jacob made the car buying process as smooth as possible ! He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. More

by labeebahaddad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

We came up from Indy and bought a new GLS, Jacob was awesome. He helped us with questions early on and then took great care of us at the dealership. He really made the experience smooth and painless. Th More

by mark_mitchell23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

September 16, 2025

Dealership Rating
Employee Rating

Bought an SL55 online from Jacob Kapolka. He was very helpful and gladly navigated me through the paperwork/delivery process. Highly recommend Jacob to any potential buyer. More

by Porter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

Very good and. fast , I will recommend to my friends., I will come back for future purchases. More

by Kim Oh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Hoffman Estates responded

Thank you!

December 12, 2024

Dealership Rating
Employee Rating

All employees of the dealership were very helpful and friendly. It was a pleasure walking around and checking out cars there! More

by ELIZACONCANNON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Guzman

Dec 20, 2024

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing.

1

Dealership Inventory (828 Vehicles)

used 2024 Mercedes-Benz Maybach S 580 car, priced at $154,899
2024 Mercedes-Benz Maybach S 580
used
Cirrus Silver/Obsidian Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $59,440
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $88,570
2026 Mercedes-Benz Sprinter 2500
new
Stone Grey exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz AMG S 63 E car, priced at $173,999
2025 Mercedes-Benz AMG S 63 E
used
Obsidian Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz S-Class car, priced at $79,999
2023 Mercedes-Benz S-Class
used
Black exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz AMG GLE 63 car, priced at $115,999
2025 Mercedes-Benz AMG GLE 63
used
MANUFAKTUR Signature Silicon Gray exterior
Automatic
All-wheel Drive