Jacob Lotano | Page 22

Unfortunately, my experience did not end well at Mohawk Chevrolet. I was in the final stages of purchasing what I was told was a 2017 Infiniti, and later found out through my car insurance provider the veh Chevrolet. I was in the final stages of purchasing what I was told was a 2017 Infiniti, and later found out through my car insurance provider the vehicle was in fact a 2015. I was repeatedly told throughout the buying process the car was a 2017 and if I hadn't caught this error on my end, I would've walked away with a vehicle two years older than what I was sold. The sales manager was unapologetic and unwilling to compromise on price even though I was given incorrect information about the vehicle all along. She used condescending language such as, "I don't know if you know anything about math, but..." and ultimately ended up storming off on me when I declined to take the car under the deal that was written up for a 2017. The sales consultant did apologize but there was nothing else done to make up for the mistake, and by that point I had lost my trust in the consultant and the dealership thinking I wouldn't have caught this two year difference on the model. They were aware I was over miles on my current lease and needed to move quickly, yet because of this error I wasted several days I could've spent car shopping by waiting around for a deal that was not quite as promised. Very disappointing and unprofessional experience all around and I hope others (especially young women) are not treated this way when working with the folks at Mohawk Chevrolet. More

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Everyone we dealt with was friendly and helpful. Jake and Rodger are a great asset to your organization. Thank you for the experience. Alan Washburn Rodger are a great asset to your organization. Thank you for the experience. Alan Washburn More

by alanwashburnsr Verified Customer Verified Customer

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Jake was awesome he had patience and a great attitude he helped me get a great car and I’m super 😃 happy i would definitely recommend! helped me get a great car and I’m super 😃 happy i would definitely recommend! More

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Jake was a pleasure to work with. He was genunie and honest while working out a deal for a new car. I actually did not come in looking for a car - I was just there for service - but Jake was helpful in honest while working out a deal for a new car. I actually did not come in looking for a car - I was just there for service - but Jake was helpful in making the transition. More

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Jake did a great job answering all our questions, and accommodating our request to test drive many cars. He left the decisions up to us and didn't try to “sell” us anything. We told him what we needed an accommodating our request to test drive many cars. He left the decisions up to us and didn't try to “sell” us anything. We told him what we needed and he did his best to help us achieve our goal and getting a vehicle we LOVE. Very happy!! More

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I wasn't planning on buying a new car this year but they kept sending me incentives so I decided to stop in. Jake was very helpful and everyone else I dealt with was pretty helpful as well. Buying a car c kept sending me incentives so I decided to stop in. Jake was very helpful and everyone else I dealt with was pretty helpful as well. Buying a car can be very tedious and time consuming but they did everything in their control to help ease the pain. I'm happy with the upgrades on the 2020 Equinox. Definitely a difference from 2015. Thanks Mohawk Chevrolet!!! More

by gsgoldman Verified Customer Verified Customer

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Very happy with my experience and purchase of a new 2020 Silverado. They were the only ones that had the truck I was looking for. I would buy from Jake and Mohawk again. Silverado. They were the only ones that had the truck I was looking for. I would buy from Jake and Mohawk again. More

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We had the best experience will differently tell everyone. Jake are sales person was amazing for being new . They made us feel important and just a great place and I love my new 2020 chevy Colorado everyone. Jake are sales person was amazing for being new . They made us feel important and just a great place and I love my new 2020 chevy Colorado More

by trucker0912 Verified Customer Verified Customer

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