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Jacob Martinez F.

Overview Reviews (158) Inventory (180)

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Jacob Martinez F.

Jacob Martinez F. | Page 5

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0

158 Reviews

Overview Reviews (158) Inventory (180)

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

Salesperson of the year 2022

Salesperson of the year 2021

President’s Club Member

DealerRater Certified Employee

KIA University Certification

View more specialties & trainings

5.0

158 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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158 Reviews of Jacob Martinez F.

August 25, 2022

Dealership Rating

Employee Rating

Great people. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. More

by Dallasgreene0127

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson

Aug 27, 2022 -

Casey Kia responded

Thank you so much Dallas for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 29, 2022

Dealership Rating

Employee Rating

Excellent salesman Jacob Martinez. He listened to what we wanted in a car and he made it happen. When my bank wouldn't expect the information abt the price of the car I wanted he stepp He listened to what we wanted in a car and he made it happen. When my bank wouldn't expect the information abt the price of the car I wanted he stepped into action and search for other banks to make it happen. Very good guy and a keeper. He's the Mr. No Worries guy. Great sales person. More

by Jackie13

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hugh Mitchener

Aug 09, 2022 -

Casey Kia responded

Thank you so much Jackie for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

July 28, 2022

Dealership Rating

Employee Rating

Excellent customer service. Thank you for making this a good experience for me and my family Thank you for making this a good experience for me and my family More

by adrianalizeth

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Aug 09, 2022 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Sincerely, Roberto A. Dial -General Manager

July 09, 2022

Dealership Rating

Employee Rating

I have always had a great experience and enjoy working with Casey Kia. Very friendly and would recommend them. with Casey Kia. Very friendly and would recommend them. More

by Larry

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Christina Allen, Hugh Mitchener

Aug 09, 2022 -

Casey Kia responded

Thank you so much Larry for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 01, 2022

Dealership Rating

Employee Rating

I was impressed with the staff and professionalism. Thank you to Charles and the team for making me feel welcome as a friend. -Ant Thank you to Charles and the team for making me feel welcome as a friend. -Ant More

by apugs210

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Aug 10, 2022 -

Casey Kia responded

Thank you so much Ant for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer and Jacob Martinez. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 13, 2022

Dealership Rating

Employee Rating

Excellent sales representatives. Jacob and financial representative work with me to meet my every request. Jacob and financial representative work with me to meet my every request. More

by Linda

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christina Allen, Hugh Mitchener

Aug 10, 2022 -

Casey Kia responded

Thank you so much Linda for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

June 09, 2022

Dealership Rating

Employee Rating

Casey has been good at getting me deals. Jacob was very patient, supportive and informative Jacob was very patient, supportive and informative More

by blh02cnu

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 10, 2022 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

April 28, 2022

Dealership Rating

Employee Rating

The entire experience was simple from start to finish. Staff was knowledgeable and extremely helpful. Staff was knowledgeable and extremely helpful. More

by Willis.amanda94

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 30, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

April 16, 2022

Dealership Rating

Employee Rating

Words cannot express the love I have for Jacob Martinez and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truc and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truck and my brothers car all in 2 years time. Not once have the staff there done anything other than show me and my family what it means to be followers of Jesus as well as business professionals in todays world that says a lot! May Jesus continue to bless you all and I look forward to sending as many people as I can that need honesty and reliability to Jacob and Casy Kia. More

by lugo.charles.lugo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Johnnie Jordan Jr., James Barnes

Aug 10, 2022 -

Casey Kia responded

Thank you so much Joseph for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We appreciate your loyalty and the opportunity to earn your business again. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial~ General Manager

April 10, 2022

Dealership Rating

Employee Rating

Great Service from Jacob and Aaron! ! Definitely will be back for a third car in a few years! ! Definitely will be back for a third car in a few years! More

by shalayasteez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes , Aaron McGiffin

Apr 11, 2022 -

Casey Kia responded

Thank you so much Shalaya for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Jacob Martinez and Aaron McGiffin! We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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