Jacob Moormann

They have a Friendly staff. Quick turn around. Very helpful with questions and concerns. Good customer service. Quick turn around. Very helpful with questions and concerns. Good customer service. More

by loribrown1963 Verified Customer Verified Customer

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The service staff was friendly and kept me updated. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. After driving on a few different roads I realized it was still off. I had to make a second appointment to get it corrected. I had to borrow a vehicle to get this done I did not want to waste PTO to get this done. It still is not like it was when I took it in. I paid $150 for alignment and spent $1350 on tires. I am disappointed!! More

by charlesryanjustice Verified Customer Verified Customer

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Everyone was very supportive to my needs. Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will see you again. More

by scherry62 Verified Customer Verified Customer

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Have always had an easy experience dealing with Dellen. It’s been easy to find appointment times and they are always pleasant and quick! It’s been easy to find appointment times and they are always pleasant and quick! More

by wowensby Verified Customer Verified Customer

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Work was completed on time They were courteous I will definitely bring my Jeep here for service again definitely bring my Jeep here for service again More

by ketch12276 Verified Customer Verified Customer

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The service department did things on time and got our car back when they said they would. back when they said they would. More

by garystoudermd Verified Customer Verified Customer

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I took our new Jeep Cherokee in for services we had a very annoying rattle coming from the back seat area. They found the problem and repaired the problem. very annoying rattle coming from the back seat area. They found the problem and repaired the problem. More

by Great Full 1 Verified Customer Verified Customer

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We had a leak issue with our 2024 Jeep Wrangler, that dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting the vehicle back the check engine light came on. I don’t trust to take it back to the Dellen service department. We will never do business with Dellen again and we had been using them since the early 2000’s. More

by Travis Verified Customer Verified Customer

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I called for an oil change, got an appointment same day and the service was fast and friendly. and the service was fast and friendly. More

by gbolson4 Verified Customer Verified Customer

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For the second time, after having my fuel filters changed, I have had issues with starting the truck (longer than normal crank time). Additionally, by the time I get home, my check engine light is on changed, I have had issues with starting the truck (longer than normal crank time). Additionally, by the time I get home, my check engine light is on. When I check the ODB sensor, both times it’s P2540. There is a bulletin from Ram telling service centers how to do this correctly to avoid this. But Dellen doesn’t seem to be doing it correctly. Additionally, there is an issue with parasitic drain on my battery when I’m out of cell/internet range. There should be a flash update for my telematics system that doesn’t seem to be going to sleep correctly and results in this drain that kills my battery in about two days if not started. They were unable to find that update - instead, when im out of range, I have to disconnect my batteries. It’s a known issue online that Ram has a solution for. Unfortunately, I have had to make the decision not to return to Dellen service despite this being my 2nd truck purchased there in the last 5 years or so. More

by cmspharmd Verified Customer Verified Customer

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