Mark Lazzell

The service staff was friendly and kept me updated. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. After driving on a few different roads I realized it was still off. I had to make a second appointment to get it corrected. I had to borrow a vehicle to get this done I did not want to waste PTO to get this done. It still is not like it was when I took it in. I paid $150 for alignment and spent $1350 on tires. I am disappointed!! More

by charlesryanjustice Verified Customer Verified Customer

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Everyone was very supportive to my needs. Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will see you again. More

by scherry62 Verified Customer Verified Customer

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Work was completed on time They were courteous I will definitely bring my Jeep here for service again definitely bring my Jeep here for service again More

by ketch12276 Verified Customer Verified Customer

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Great car for a great price, very personably and offer great extras included as well. great extras included as well. More

by camarie422 Verified Customer Verified Customer

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I took our new Jeep Cherokee in for services we had a very annoying rattle coming from the back seat area. They found the problem and repaired the problem. very annoying rattle coming from the back seat area. They found the problem and repaired the problem. More

by Great Full 1 Verified Customer Verified Customer

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Mark wad very helpful and kept me informed. I had the car towed to the dealership as the transmission was malfunctioning. After testing it turned out to only need a new battery saving me a lot I had the car towed to the dealership as the transmission was malfunctioning. After testing it turned out to only need a new battery saving me a lot of $$$. More

by g_faub Verified Customer Verified Customer

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The staff are always professional, knowledgeable and helpful. I appreciate all they do to keep my jeep maintained and running well. helpful. I appreciate all they do to keep my jeep maintained and running well. More

by aldridgekatharine8 Verified Customer Verified Customer

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We had a leak issue with our 2024 Jeep Wrangler, that dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting the vehicle back the check engine light came on. I don’t trust to take it back to the Dellen service department. We will never do business with Dellen again and we had been using them since the early 2000’s. More

by Travis Verified Customer Verified Customer

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Great clean dealership with super helpful staff. This last visit the oil change seemed to take longer than usual without communication on why or when the vehicle would be completed. When I finally This last visit the oil change seemed to take longer than usual without communication on why or when the vehicle would be completed. When I finally went to the service desk to check on it. It was ready and sitting outside. I have no idea of how long it had been completed. Overall, still a good experience and I will be back! More

by kveads Verified Customer Verified Customer

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Terrible experience over the last few years, service has gone down hill. Used to be the best place around and now they have lost my business - both service and sales. Claim oil change was completed properly gone down hill. Used to be the best place around and now they have lost my business - both service and sales. Claim oil change was completed properly when the dipstick is completely dry and wanted to argue that it was full, finally taking it back to the shop to add oil after still not reading 20 minutes after engine was shut off. Truck is now in the shop for the third time in 3 weeks for AC due to incompetent staff. Mark is a dick to work with and Tammy didn’t know what she was looking at when I pulled the dipstick, stating “I don’t know what I’m looking at, but I’m guessing it shouldn’t be dry.” The first appointment was scheduled over a week in advance and couldn’t get it in on scheduled appointment day due to the diagnostic machine being across the street. No updates on vehicle until you call and ask. More

by abirge89 Verified Customer Verified Customer

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