Jacob Povlich
Jacob Povlich at Russ Darrow Kia of Waukesha

Jacob Povlich

Service Advisor, Assistant service manager & Dispatcher

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

Contact Me
4.6
200 Reviews

Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.

Dealership Experience

10 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Professional Elite service advisor status for Kia and Nissan

4.6

200 Reviews

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200 Reviews of Jacob Povlich

June 18, 2025

Dealership Rating
Employee Rating

I have always had a positive experience each time I have been there for service. More

by noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Russ Darrow Kia of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Waukesha, we look forward to having you as a valued customer for many years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

June 14, 2025

Dealership Rating
Employee Rating

The best good job love this place i go beack always i will recommend to More

by Gracielaledezma852@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

June 11, 2025

Dealership Rating
Employee Rating

Great service all around. Thanks for getting daughters Kia soul in zfor diagnosis. Glad no converter replacement needed More

by tallbasketballmom2011
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

Jun 11, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

June 08, 2025

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Oil change service was great. Everything was done In a timely manner and was very please with what your technicians did More

by shawndean1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Lisa Neumann

Jun 08, 2025

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

Wife took vehicle into dealership due for service. Jacob Povlich in services was unprofessional and she stated she was given attitude and talked down on when she questioned a hissing sound from vehic More

by DAVIDCONNER89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Russ Darrow Kia of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

Dealership Rating
Employee Rating

Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and More

by Kalaya S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

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Employee Rating

Jacob Povlich and Skyler Battersby are the best representatives of your team each and every time I visit. More

by WMCELWEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Very nice. Courteous and helpful. Finished my work in a timely manner. Very happy with the. More

by pondweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

Jun 04, 2025

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

June 03, 2025

Dealership Rating
Employee Rating

Kaitie Stier was very friendly and knowledgeable about what was done and the steps that were done More

by DBSUHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitie Stehr

Jun 03, 2025

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

I really appreciate getting the work done quickly, especially with the holiday weekend coming up. More

by boehlerrobert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Battersby, Kaitie Stehr

May 25, 2025

Russ Darrow Kia of Waukesha responded

Robert, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

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