

Jacob Povlich
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
191 Reviews
Write a Review191 Reviews of Jacob Povlich
May 25, 2025
I really appreciate getting the work done quickly, especially with the holiday weekend coming up. especially with the holiday weekend coming up. More
Other Employees Tagged: Skyler Battersby, Kaitie Stehr
May 23, 2025
Great customer service! Skyler was able to fit me in for an oil change and a tire issue right away. The service was done quickly and correctly. I liked the video of what the Skyler was able to fit me in for an oil change and a tire issue right away. The service was done quickly and correctly. I liked the video of what the service tech did to the vehicle. All in all a great experience and I will be back! More
Other Employees Tagged: Skyler Battersby
May 21, 2025
It took 346 days for my car to be ready from a warranty repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amaz repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amazing, understanding, the shopping experience there is they do want you to leave with a vehicle and they'll do whatever they need to to get that a possibility but I felt like all my problems with my vehicle could have been solved with a completed inspection. More
Other Employees Tagged: Dennis Cardinal, Brandon McGahee, Ben Artymowski, Gildardo Esquivel, Angela David, Skyler Battersby, Kaitie Stehr
May 21, 2025
Very friend and efficient with good communication. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. More
Other Employees Tagged: Skyler Battersby, Kaitie Stehr
May 18, 2025
Wonderful staff and wonderful work. They are clear about what they are going to do, what they are doing, what they did and how everything went. They are clear about what they are going to do, what they are doing, what they did and how everything went. More
Other Employees Tagged: Angela David, Skyler Battersby
May 17, 2025
Always courteous, prompt, and show concern for customers. Up front with all issues and I love the videos Up front with all issues and I love the videos More
Other Employees Tagged: Skyler Battersby, Kaitie Stehr
May 16, 2025
Easy to get appointment, Jacob in service is great to work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. work with. Don't like paying surcharge for credit card use, also feel enviroment surcharges are too high. More
Other Employees Tagged: Lisa Neumann
May 08, 2025
I have never, and I repeat, never, had a good experience at this dealership. If there was another nearby, I would most certainly patronize it. Finding out this dealership lied to me intentionally or perhaps at this dealership. If there was another nearby, I would most certainly patronize it. Finding out this dealership lied to me intentionally or perhaps accidentally about a part of Service was very disturbing. More
Other Employees Tagged: Skyler Battersby
