Jacob Rocha | Page 6
Service Consultant
Lexus of Wesley Chapel
5350 Eagleston Blvd
Wesley Chapel, FL 33544
61 Reviews
Write a Review61 Reviews of Jacob Rocha
August 03, 2020
This dealership is prompt, courteous and friendly. They are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. More
July 22, 2020
Every thing went smoothly. Our service rep., Jacob, was very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! More
June 10, 2020
Great customer service! Beautiful showroom and very clean. Enjoyed the cafe selection, too. Recently moved to Florida and Wesley Chapel will be our Lexus dealer of choice clean. Enjoyed the cafe selection, too. Recently moved to Florida and Wesley Chapel will be our Lexus dealer of choice More
Other Employees Tagged: Lady in cafe was very nice
June 02, 2020
My service was perfect from the moment I arrived. I was treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The cafe attendant went above and beyond remembering me and engaging me in a conversation. Couldn’t have been a better experience. More
May 26, 2020
High quality sales process & service experience. Other than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. More
Other Employees Tagged: Charles Calise , Chad Herd, Randy Newbold
April 01, 2020
Jonathan was very professional throughout the whole process. He was attentive to my requests and answered my questions. If he didn’t know the answer to something, he quickly found out for me. I would r process. He was attentive to my requests and answered my questions. If he didn’t know the answer to something, he quickly found out for me. I would recommend LWC to anyone shopping for a car. More
Other Employees Tagged: Adam Vassios, Jonathan Nicoletti
March 28, 2020
It all starts with the automobile. Next comes service and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. More
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