Jacob Rocha | Page 6
Service Consultant
Lexus of Wesley Chapel
5350 Eagleston Blvd
Wesley Chapel, FL 33544
55 Reviews
Write a Review55 Reviews of Jacob Rocha
June 01, 2020
My service was perfect from the moment I arrived. I was treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The cafe attendant went above and beyond remembering me and engaging me in a conversation. Couldn’t have been a better experience. More
May 26, 2020
High quality sales process & service experience. Other than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. More
Other Employees Tagged: Charles Calise , Chad Herd, Randy Newbold
April 01, 2020
Jonathan was very professional throughout the whole process. He was attentive to my requests and answered my questions. If he didn’t know the answer to something, he quickly found out for me. I would r process. He was attentive to my requests and answered my questions. If he didn’t know the answer to something, he quickly found out for me. I would recommend LWC to anyone shopping for a car. More
Other Employees Tagged: Adam Vassios, Jonathan Nicoletti
March 28, 2020
It all starts with the automobile. Next comes service and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. and amenities. Wonderful all the way around. The customer experience is top drawer. Lastly, the people couldn’t be more friendly or accommodating. More
March 16, 2020
Jacob was excellent in taking me through the complimentary five thousand mile service. He was very thorough in explaining what was going to be done. After the service was completed he walked me complimentary five thousand mile service. He was very thorough in explaining what was going to be done. After the service was completed he walked me to my car and asked if everything was satisfactory. More