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Jacob Smetana
Jacob Smetana at Ken Ganley Kia Mentor
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Jacob Smetana | Page 2

Sales Specialist

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
17 Reviews

• Baseball fan • United States Marine Corps Reserves • Video game enthusiast • Dog dad

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Jacob Smetana

June 09, 2023

Dealership Rating
Employee Rating

Great customer service and finance options. Everyone listens to your concerns to really put you in the car you're looking for and strive hard to make you feel part of the Kia family. I love my More

by Dawn Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dee Shirkey, Marley Guzman, Tony Dardis

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February 25, 2023

Dealership Rating
Employee Rating

i had a great experience here, everyone was so friendly and answered all my questions and made sure i was comfortable with my purchase More

by faithbucary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 28, 2023

Ken Ganley Kia Mentor responded

Hi, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2022

Dealership Rating
Employee Rating

Sam is a great salesman and a great overall guy who’s not going to stop until he find you a car. He put in the extra mile to get me back on the road and I am and will continue to purchase my cars thru hi More

by Courtneymitchelljr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dee Shirkey, Shaun Savage, Samuel Pelissier, Marques Moore, Gojko Vujovic, Svet Vujovic, Nicholas Villella , Keifer Roberts

Helpful 1
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Sep 06, 2022

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2022

Dealership Rating
Employee Rating

Great customer service made the whole process easy. Very friendly staff that took their time to help us find the SUV we wanted. More

by nurse1dphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 07, 2022

Ken Ganley Kia Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2022

Dealership Rating
Employee Rating

Just the process being so tedious, tried to get potential rates before we came in, but the manager said we had to physically come in to discuss. More

by Christina C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 25, 2022

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 27, 2022

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Employee Rating

Jacob was great to work with. What an experience beautiful dealership, great service from Jacob and GM Sean. Thank you for helping me with the purchase of my lease Kia Sportage. More

by akovach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson, Nicholas Zaucha

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Apr 28, 2022

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2022

Dealership Rating
Employee Rating

Great service! Noah helped us find a great deal while being polite and with great energy. We are grateful for what they did for us. More

by Julio Rosales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Hamilton , Mike Connors

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Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi Julio, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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