Jacob Smetana

Excelente buen servicio buen trato y los vendedores como Jacob son excelentes personas de verdad saben como tratar los clientes Jacob son excelentes personas de verdad saben como tratar los clientes More

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Great experience with professional sales team. Listens to you and matches you with your major desires in a car deal. Listens to you and matches you with your major desires in a car deal. More

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They were all very polite and professional. And my Sellsman Jacob was awesome Very professional And my Sellsman Jacob was awesome Very professional More

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We were greeted warmly by our salesman who answered all our questions and helped us find the right car for our needs. our questions and helped us find the right car for our needs. More

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The customer service is out of this world amazing! !! I asked a ton of questions, and Jacob patiently answered each and every one making me feel valued as a customer. Knowing all the tiny details helpe !! I asked a ton of questions, and Jacob patiently answered each and every one making me feel valued as a customer. Knowing all the tiny details helped me feel comfortable with the car. I LOVE my new Kia Sportage!! Y'all, go get yourself a sweet deal! More

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Friendly nice atmosphere. Jacob very patient and knowledgeable about my vehicle helped setup functions inside the car. Jacob very patient and knowledgeable about my vehicle helped setup functions inside the car. More

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They were very helpful and answer all our questions. I would definitely recommend to friends. I would definitely recommend to friends. More

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My car began to fail before i owned it 2 months. First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership on this issue. Jacob and Tony were WONDERFUL when i bought the car. When the car statred having issues, there availability and responses become less than wonderful. No input or compassion was disappointing as i wasnt sure how to move forward. Sonce then, Nate, Mick and Corey, have been nice to work with. I trust they are doing what they can. However my initial experience was sub par. When I called the dealership to inquire about my car dying in the middle of a Columbus highway, the customer rep referred to the "as is" warranty I signed. My sons are fine, by the way, (even though you nevet asked). I concede, the "as is" covers the dealerships xxx. However, does integrity mean nothing? What about the brand? The reputation? Even IF a dealership owes you nothing. Should there not be interest or compassion for the customer who is screwed? My 18yr old son was driving with his 3 younger siblings. The car FAILED on a freeway. There was no powering steering to navigate easily to the side. I was told " the alternator isn't a safety issue",so besides the "as is warranty", it isn't part of a pre inspection before the car goes to the lot. I adamantly disagree that the alternator failing isnt safety related, it put my family in jeapordy. When it comes time for my six (mostly grown) children yo begin purchasing cars. The dealerships Integrity will be top on my list. More

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I told them that I needed to be out the door quickly, they worked it they worked it More

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This dealership, including my salesman, Jacob s was extremely helpful in securing a brand new vehicle for me. They paid off my lease and got me a vehicle with more stuff on it for just a few dollars mo extremely helpful in securing a brand new vehicle for me. They paid off my lease and got me a vehicle with more stuff on it for just a few dollars more than I was paying. I highly recommend going to this dealer and deal with Jacob S. More

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