Samuel Pelissier

I purchased a verboten from here that has damage and issues that they were aware of but did not disclose to me during the buying process. When the issues were discovered I was told that they would be co issues that they were aware of but did not disclose to me during the buying process. When the issues were discovered I was told that they would be corrected at no cost. We'll no cost turned into 2 years and several thousand dollars or off pocket paid to Classic Auto Group to correct newly created issues every single time it went into a Ken Ganely service department! At one point this issue almost caused a massive on road collision. In the end I was told that nothing would be done to help me and that I was invited to take legal action against Ken Ganely auto group. These dealerships use predatory and high pressure sales and lending tactics and then will damage your car with their incompetent techs and tell you it's your fault. I will be buying my next vehicle(s) from Classic Automotive Group! More

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Very friendly. Prompt. Had a car wash that was great. Didn't even expect that. They explain everything that they do to the vehicle. Prompt. Had a car wash that was great. Didn't even expect that. They explain everything that they do to the vehicle. More

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This was the best dealership I’ve ever been too. Very welcoming. Great salespeople. And environment. It wasn’t hard for me to get the car I wanted. I felt heard and they met all my needs. Very welcoming. Great salespeople. And environment. It wasn’t hard for me to get the car I wanted. I felt heard and they met all my needs. More

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The service department is wonderful! So fast and efficient every time I have service done they exceed my expectations. So fast and efficient every time I have service done they exceed my expectations. More

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Dealership was welcoming and friendly, felt comfortable from moment walked in and was greeted by sales rep. from moment walked in and was greeted by sales rep. More

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I am beyond satisfied with my service at Ken Ganley Kia Mentor! I experienced excellent service from Nathan Schimmels, as well as every staff member I talked to. Nathan was personable, helpful, knowledgeab Mentor! I experienced excellent service from Nathan Schimmels, as well as every staff member I talked to. Nathan was personable, helpful, knowledgeable, and helped me get an incredible deal on my Hyundai Kona, making the whole process as easy as can be along the way. Throughout my search for a new-to-me car, I spoke with many dealerships and sales people. Nathan and this dealership blew them all out of the park. I will definitely consider Ken Ganley Kia Mentor for future car purchases. HIGHLY recommend! More

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I came in to Ken Ganley Kia with very little idea as to what I needed or even wanted. Sam was beyond patient and spent ample time making sure I got exactly what would suit my needs. I'm so glad I made the what I needed or even wanted. Sam was beyond patient and spent ample time making sure I got exactly what would suit my needs. I'm so glad I made the drive from PA. Thanks to Sam I left with a great vehicle and felt like I truly mattered as a client. I will be back for sure! Great experience start to finish! More

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Great dealership! All the employees are very courteous and knowledgeable! My sales rep, Sam Pelissier, was fantastic. Extremely helpful in taking the time to go over All the employees are very courteous and knowledgeable! My sales rep, Sam Pelissier, was fantastic. Extremely helpful in taking the time to go over every feature on my new vehicle! I would definitely recommend Ken Ganley Kia Mentor and Sam Pelissier! More

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I have never written a review but wanted to take the time to note how helpful my salesperson, Samuel Pellisier, was throughout the entire purchasing process. Despite some hiccups, which were out of Samuel's to note how helpful my salesperson, Samuel Pellisier, was throughout the entire purchasing process. Despite some hiccups, which were out of Samuel's control, he maintained professionalism and tried to keep the process going so we could complete the purchase. If you are interested in checking out a Kia, I would suggest reaching out to Samuel. More

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We bought a KIA from this dealership and the process was great! We are from Louisiana and the dealership had the package we wanted. Had several conversations over the phone and sealed the deal. Drove to Men great! We are from Louisiana and the dealership had the package we wanted. Had several conversations over the phone and sealed the deal. Drove to Mentor and picked it up. There were no tricks at the finance dept!!! Pleasure doing business here. More

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