Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
106 Reviews
4.8

106 Reviews

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106 Reviews of Jacob Wilson

June 05, 2026

Dealership Rating
Employee Rating

Purchased several new vehicles over the years. Not a pushy sales staff and excellent vehicle prep More

by CHKLINKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re grateful for your continued trust in Ford and our sales team. It’s great to hear our staff struck the right balance of attentiveness and respect, and that the vehicle prep met your expectations. Thank you for sharing your experience. Chris Flynn General Sales Manager 262-338-3379

June 05, 2026

Dealership Rating
Employee Rating

Didn't fix problem the first time. Brought back and was satisfied with the service time. So far car running good. More

by Pam38
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 07, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Pam, thank you so much for taking the time to share your feedback with us. We are delighted to learn that we could turn this around for you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379

June 04, 2026

Dealership Rating
Employee Rating

June 4, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn, Jacob Wilson and Tom Young have consis More

by THIRTY41NORTH
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 05, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your recommendation. We’re glad Jacob and our technicians could service your Ford F-350 with speed and careful attention, keeping your operation running smoothly. We look forward to supporting your future service needs. Chris Flynn General Sales Manager 262-338-3379

June 04, 2026

Dealership Rating
Employee Rating

A simple program of a key fob took an hour and a half and now it doesn't even work a day or two later not happy More

by lindajeffords
Recommend Dealer
No

Other Employees Tagged: Jacob Wilson

June 03, 2026

Dealership Rating
Employee Rating

Jacob and Monica do an excellent job keeping me informed Whenever I have service work More

by TheToroguy
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 04, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Many thanks for highlighting how Jacob and our team keep you informed during service on your Ford F-150. We appreciate your trust, and we look forward to assisting with your next appointment. Have a great day! Chris Flynn General Sales Manager 262-338-3379

June 03, 2026

Dealership Rating
Employee Rating

Jacob and Monica do an excellent job keeping me informed Whenever I have service work More

by TheToroguy
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 04, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your 5-star feedback. It’s wonderful to know that Jacob has kept you informed during every service visit for your Ford F-150. We look forward to assisting you with your next service. Chris Flynn General Sales Manager 262-338-3379

June 03, 2026

Dealership Rating
Employee Rating

Jacob and Monica do an excellent job keeping me informed Whenever I have service work More

by TheToroguy
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 04, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for mentioning Jacob’s efforts in keeping you informed during your Ford F-150 service visits. It’s rewarding to know our service team’s communication met your expectations. Chris Flynn General Sales Manager 262-338-3379

June 01, 2026

Dealership Rating
Employee Rating

June 1, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn,  Jacob Wilson and Tom Young have consi More

by THIRTY41NORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann , Tom young

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted Joseph and Jacob delivered prompt, reliable service on your Ford F-350. It’s great to know our team helped minimize downtime and kept you informed throughout the process. Thanks for sharing your experience and trusting us with your fleet. Chris Flynn General Sales Manager 262-338-3379

June 01, 2026

Dealership Rating
Employee Rating

June 1, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn, Jacob Wilson and Tom Young have consis More

by THIRTY41NORTH
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your five-star feedback on the service for your Ford F-350. Jacob and our team strive to complete maintenance on the same day while keeping you informed throughout the process. Thank you for recommending our expertise to others. Chris Flynn General Sales Manager 262-338-3379

June 01, 2026

Dealership Rating
Employee Rating

Great service and explanation of services. I was in for an oil change and asked for the exhaust to be looked at. They took it for a test drive to rule out any issues. More

by goetsch4
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-star rating. We’re happy Jacob could explain everything during your oil change and verify there were no issues with your Ford Explorer’s exhaust after a test drive. We look forward to helping with your next service. Chris Flynn General Sales Manager 262-338-3379

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