The dealer was able to repair my truck and provide a
loaner vehicle during that period and Jacob was very helpful and efficient.
loaner vehicle during that period and Jacob was very helpful and efficient.
More
by Neil25
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Apr 27, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We appreciate you sharing your experience. It’s great we could repair your Ford and arrange a courtesy vehicle while it was in the shop. Jacob’s efficient assistance made a real difference.
Joe Hohmann
Service Manager
262-338-3379
Dealership did great work and had my vehicle back to me
in a timely manner
in a timely manner
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by DANIELLEHAYES99
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Zieja
, Nick (in sales) was great!
Apr 18, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for the 5-star rating and for noting our timely service on your Ford Bronco. Our technicians are glad to have returned it promptly after completing the necessary work.
Joe Hohmann
Service Manager
262-338-3379
I came in for a recall, and he called me to tell me that
something else should be done to my car which was needed so he had great communication and excellent service was there
something else should be done to my car which was needed so he had great communication and excellent service was there
More
by Dcw1007
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for sharing your experience. We’re glad our team reached out with clear guidance on the additional work and kept you informed throughout the recall process. It’s rewarding to know our communication and service met your expectations on your Ford Escape.
Joe Hohmann
Service Manager
262-338-3379
Very welcoming and helpful staff.
Took very good care of my vehicle. Highly recommend the service team.
Took very good care of my vehicle. Highly recommend the service team.
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by Elm
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for recommending our service team. We’re happy they welcomed you and took great care of your BMW 330, and we look forward to assisting you again.
Joe Hohmann
Service Manager
262-338-3379
Very good,very professional and all customer oriented.
Great job, awesome timing I would recommend the service department.
Great job, awesome timing I would recommend the service department.
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by DBEANRR
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Mar 29, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Joe Hohmann
Service Manager
262-338-3379
Fast quality service.
They know what they are doing. Best experience at a dealership so far
They know what they are doing. Best experience at a dealership so far
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by bahesse1313
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Mar 26, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We appreciate you highlighting the fast, quality service on your Ford F-150. It’s rewarding to know our technicians, led by Jacob, were able to make it such a positive experience. We look forward to your next visit.
Joe Hohmann
Service Manager
262-338-3379
Everyone is very friendly, helpful and easy to work with!
I enjoy receiving services here!
I enjoy receiving services here!
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by Alquevy
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Mar 25, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
It’s great to hear our team was friendly and made servicing your Ford Explorer easy. Thank you for the kind feedback, and we look forward to assisting you again.
Joe Hohmann
Service Manager
262-338-3379
Everyone was nice and friendly and I love the snacks
maybe one of these days I can buy a new car
maybe one of these days I can buy a new car
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by Sue lundberg
Verified Customer
Verified Customer
Other Employees Tagged:
Eugene,
Mar 24, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thanks for choosing us for your Ford service. We’re pleased you enjoyed the snacks and felt well looked after. Whenever you’re ready to consider a new vehicle, we’ll be here to help.
Joe Hohmann
Service Manager
262-338-3379
Got us in right away.
Found the problem instantly. Explained everything that they were planning on fixing. Sent the truck back with a wash.
Found the problem instantly. Explained everything that they were planning on fixing. Sent the truck back with a wash.
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by Prahlexteriors
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Mar 22, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Jacob and our team are glad we could get your Ford F-250 in quickly and pinpoint the issue right away. Thank you for noting how clearly the repairs were explained and for mentioning the wash before we returned your truck. We look forward to helping you again soon.
Joe Hohmann
Service Manager
262-338-3379
The pickup/drop off worked excellent, Jacob is the BEST
at his craft, even found me a discount, which I very much appreciated, & priced out some tires close to the ones I have now, that will need new ones
at his craft, even found me a discount, which I very much appreciated, & priced out some tires close to the ones I have now, that will need new ones by next oil change.
More
by justmanh
Verified Customer
Verified Customer
Other Employees Tagged:
Jacob Wilson
Mar 21, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for sharing that the pickup and drop off went smoothly. Jacob was happy to secure a discount and gather tire pricing for your Ford Bronco. We look forward to assisting you again at your next oil change.
Joe Hohmann
Service Manager
262-338-3379
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