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Jacob Yonkes
17 Reviews
17 Reviews
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17 Reviews of Jacob Yonkes
October 20, 2026
Troy tried to add a $4000 warranty to my financed amount without telling me. And he tried to conceal the page of the truth in lending so I would not notice. I will not recommend Smithtown VW. And I will c without telling me. And he tried to conceal the page of the truth in lending so I would not notice. I will not recommend Smithtown VW. And I will continue to let others know of the dishonesty I experienced at this dealership. More
by mlq123199
Verified CustomerOther Employees Tagged: Troy
September 26, 2026
On August 06, 2026 my mother and I purchased a Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "o Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "other" charge of $3,400 Tow Buster for 3 years. A charge we never were told about, nor agreed to. After reading the fine print we saw we are able to Request a cancellation on this, especially on a charge we did not agree to knowing the new car already comes with a complimentary roadside assistance. Once we reached out to the finance department they avoided us, hung up, and would not return numerous calls. Finally my Mom received an email from Tom Catapano, the finance manager. The contract Tom sends us in email is a FORGED contract with changed numbers. Different sticker price- Changed to $60,339.38, different numbers, deleted numbers and eSigned signatures we both did not do. We have our original copies of the window sticker, prices, and mishaps they did on their behalf. Signed in PEN by the both of us, also him. Nothing was eSigned!!! DONT GO HERE! More
by jeanesmichelle6
Other Employees Tagged: Adam Shifrin, Michael Calabrese, Mike Puleo, Brandon Oneil, Justin Himes, Michael Dougherty , Michael Calabrese, Tom C. Finance manager
July 22, 2026
Very accommodating and kept me in the loop the entire service visit. Quick service. I will go back. service visit. Quick service. I will go back. More
by John H
Other Employees Tagged: Jasmine Khan , Phil
June 24, 2026
We had a VW Cross Sport 2023 and decided we wanted to replace it with a new 2026 . we were looking for a few weeks and were just deciding where we wanted to buy. It was late on Sunday we met Jacob. he le replace it with a new 2026 . we were looking for a few weeks and were just deciding where we wanted to buy. It was late on Sunday we met Jacob. he let us look at a few things explained different options let us drive a Cross sport with the options we wanted.I explained we had been looking and had gotten some numbers. he said let me put together some figures and if it makes sense I will get you the car in the colors you want. His numbers were a little bit higher but still good. this dealership was closer and the fact that he spent a lot of time with us explaining the different cars and options (Gave us no pressure) Even his manager let him do his thing. We decided this was the place to buy our car. We have bought a lot of cars, and I would say this was a good experience for a change. We picked up our car a couple of days later exactly what we wanted the numbers exactly what we agreed too, and we were on our way in a little more than an hour I hope and expect our future experience with the service department will be just as good Thank You, Jacob and Smithtown VW, More
by ALPHAENTRY
March 29, 2026
Terrible experience. Unhappy with the vehicle and dealership wouldn't return my call after I called twice to discuss my issue with the vehicle. Unhappy with the vehicle and dealership wouldn't return my call after I called twice to discuss my issue with the vehicle. More
by audreyc0711
Other Employees Tagged: Michael Dougherty
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