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Jacque Brown
Jacque Brown at Heritage Honda Bel Air

Jacque Brown

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
245 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

4.9

245 Reviews

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245 Reviews of Jacque Brown

September 02, 2025

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Employee Rating

Everyone at Heritage Honda was great, very professional and no pressure environment making the car buying experience smooth and easy. More

by brian.finch13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder, Caleb Atabong

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Sep 07, 2025

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2025

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Employee Rating

We had an amazing experience here at Bel Air. All our concerns and queries were promptly addressed by Justin and he really helped us with our CRV purchase. More

by nishii.sabharwall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Shumilo, Justin Craig

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Aug 07, 2025

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2025

Dealership Rating
Employee Rating

Listed vehicles on site that were not on site. Overall great experience with Joe. Thank you More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Grapes

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Aug 07, 2025

Heritage Honda Bel Air responded

Hi Laura, we are glad that you had a great experience with Joe but apologize there was some confusion as to the location of inventory. We would love to hear more about your experience, if you would like please feel free to reach out to our general manager Tyler Langford at 410-698-0044. Thank you again for your business and we hope to be able to assist you in the future!

June 01, 2025

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Employee Rating

She is helpful , attentive, explain clearly about the vehicle And certain operations, very patient with us. More

by Josevicentejrmeneses
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Myers

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Jun 08, 2025

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2025

Dealership Rating
Employee Rating

She is the best Salesperson out there Was a really great experience Thank you so much More

by vlad oleynyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Svidunovich

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Apr 05, 2025

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 21, 2025

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Employee Rating

Shantal was friendly, helpful, and knowledgeable. She took the time to make sure that all of my questions were answered. I highly recommend her! More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pouya Pourghassem , Shantal Peralta

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Feb 23, 2025

Heritage Honda Bel Air responded

Hello Ann, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2025

Dealership Rating
Employee Rating

Shantal was great. I’ve worked with her before and she listened to my needs in a car and made process simple. More

by irfancakmak28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder , Shantal Peralta

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Feb 21, 2025

Heritage Honda Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 18, 2025

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Employee Rating

As return customers to heritage Honda of Belair My husband and I wanted to be repeat customers for Timothy Clark. We enjoy and are very happy with our car buying experience thanks to Tim Clark. Timoth More

by sandraladdison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Clark

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Feb 21, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

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Employee Rating

Shantal was amazing I love my accord coupe. She made the process simple and didn’t feel pressured. More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dowdy , Shantal Peralta

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Feb 12, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

Dealership Rating
Employee Rating

We purchased a Honda Accord from Miss. Shantal Peralta she was Awesome from the start!!! Very Personable! Warm and Friendly!! Great Customer service!!! Satisfied customers!! More

by Slegge77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dowdy , Shantal Peralta

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Feb 12, 2025

Heritage Honda Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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