Jacqueline Bernald | Page 3

Terrible no communication Experience was bad. Nobody ever called me to tell me my cat was ready. Bette yet even told me my cat was going to be there over night. I had to call several times myself Nobody ever called me to tell me my cat was ready. Bette yet even told me my cat was going to be there over night. I had to call several times myself to check the status. Very unprofessional and rude. No communication whatsoever so ever More

by njasper103 Verified Customer Verified Customer

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Background music in the showroom is one thing, blasting at concert level is beyond appropriate. One cannot hold a conversation without having to raise their voice to be heard. at concert level is beyond appropriate. One cannot hold a conversation without having to raise their voice to be heard. More

by rawa321 Verified Customer Verified Customer

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The service department is fantastic I've worked with all the service advisors and they are all very knowledgeable about my car and help me with anything I need. the service advisors and they are all very knowledgeable about my car and help me with anything I need. More

by jmay6 Verified Customer Verified Customer

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Great The lady who took my car was very thorough, kind, and explained everything that would take place. and explained everything that would take place. More

by Skatingeorge Verified Customer Verified Customer

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At this time I have no problems with Spitzer Kia. I have been a client of Spitzer since 2005. I have been a client of Spitzer since 2005. More

by L. A. and G. Grayson Verified Customer Verified Customer

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Nice people, talked with Caleb our salesman, service department helpful and great coffee machine. Thanks department helpful and great coffee machine. Thanks More

by MARYJOFAHEY Verified Customer Verified Customer

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The ladies who checked me in were great when my car was done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great More

by jim10 Verified Customer Verified Customer

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My car was taken to Spitzer Kia due to a voluntary recall to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rath to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rather Kurt and standoffish every time I go to the dealership for routine maintenance or recalls, I am barrage with sales people wanting to “” buy my car and get me into a newer car no matter how many times I’ve told them this car has sentimental value and I’m not selling. I asked many times to stop asking yet they persist. I get barrage with junk mail with the same offers. They do not know how to stop. More

by luvsmajic105 Verified Customer Verified Customer

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Great service The techs keep you upto date on the progress also I had question about trading the car and a sales person (josh) was right there to discuss with me progress also I had question about trading the car and a sales person (josh) was right there to discuss with me More

by Catcarbon7 Verified Customer Verified Customer

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Service is always very good at this dealership and the staff are very friendly and helpful they also keep you informed on your cars progress staff are very friendly and helpful they also keep you informed on your cars progress More

by Richard Ballard Verified Customer Verified Customer

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