Was able to get me in quick even though I didn't have an
appointment scheduled. Very detailed in the step by step process.
appointment scheduled. Very detailed in the step by step process.
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by Aaronjwyant
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 31, 2026 -
Spitzer Kia Cleveland responded
Thank you for sharing your experience getting in quickly without an appointment and receiving a clear, step-by-step explanation. Jacqueline and our service team are pleased to hear the detailed process was helpful. Enjoy your Kia Soul and let us know if there’s anything else we can do for you.
Took care of issue all covered by warranty!
It was a pleasure to work with Jacqueline!
It was a pleasure to work with Jacqueline!
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by THESKIFAM
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 27, 2026 -
Spitzer Kia Cleveland responded
We’re delighted Jacqueline handled your Kia warranty repair so smoothly. Thank you for sharing your experience. We’re here if you need any further service.
Jaci is the absolute best.
Always gets us in and out quickly with a smile on her face. She is courteous, prompt, knowledgeable, and informative. We are so glad she’s back.
Always gets us in and out quickly with a smile on her face. She is courteous, prompt, knowledgeable, and informative. We are so glad she’s back.
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by richardbeeman111
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2026 -
Spitzer Kia Cleveland responded
Thank you for sharing how Jacqueline made your Kia EV9 service seamless and pleasant. We’ll be sure to let her know you appreciate her courteous and knowledgeable approach. We look forward to assisting you again soon.
They are like Family.
Everyone is lovely Attentive, knowledgeable, helpful and polite. Everytime I walk in they remember my name
Everyone is lovely Attentive, knowledgeable, helpful and polite. Everytime I walk in they remember my name
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by a_tirado40
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 24, 2026 -
Spitzer Kia Cleveland responded
Thank you for your five-star review! It’s wonderful to hear that our attentiveness, knowledge, politeness, and helpfulness make each service visit for your Kia Sportage feel like a family gathering. We look forward to welcoming you back soon.
Car fixed to our total satisfaction.
Everything explained as to what was done. Excellent work.
Everything explained as to what was done. Excellent work.
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by Bangshot9
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 20, 2026 -
Spitzer Kia Cleveland responded
It’s wonderful to hear that the work on your Kia Optima met your expectations and that our team clearly explained every step. Ensuring you understand the process is important to us. Please let us know if there is anything more we can do.
Professional but friendly, very smooth and easy process
George took the time to help facilitate a service issue. Jackie was great, friendly and helpful
George took the time to help facilitate a service issue. Jackie was great, friendly and helpful
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by patnickols
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 19, 2026 -
Spitzer Kia Cleveland responded
We’re happy our team delivered a professional and welcoming experience during your Kia Sorento service. Jacqueline’s supportive guidance made the process seamless. Thank you for sharing, and we look forward to assisting you again.
The team of worker's Saturday was fast and efficient.
Would recommend them highly. Thanks
Would recommend them highly. Thanks
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by DPASKOWSKI
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Spitzer Kia Cleveland responded
It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.
There service was perfect as always.
I am glad I bought my car there. Thank you!
I am glad I bought my car there. Thank you!
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by LUIS-GONZALEZ31
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 15, 2026 -
Spitzer Kia Cleveland responded
It’s wonderful to hear your Kia received perfect service once again. Jacqueline is grateful for your loyalty and glad you’re happy with your purchase. Thank you for trusting us with your vehicle.
New experience for me and I'm very satisfied Everyone is
always looking to help. It's nice to be with people like this.
always looking to help. It's nice to be with people like this.
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by jmajor440
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Mar 14, 2026 -
Spitzer Kia Cleveland responded
We’re delighted your first experience was positive and that our team was so helpful. Thank you for sharing, and we look forward to assisting you again.
The service was quick and easy I didn't have to wait long
which is always a good thing.
which is always a good thing.
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by W.A.BATTLE
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2026 -
Spitzer Kia Cleveland responded
Thank you for sharing your experience with our Kia service. We’re happy we could complete your K4’s maintenance efficiently so you could get back on the road. Please reach out whenever you need us again.
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