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Jacqueline Bernald
Jacqueline Bernald at Spitzer Kia Cleveland

Jacqueline Bernald | Page 4

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
56 Reviews
4.8

56 Reviews

Write a Review

56 Reviews of Jacqueline Bernald

March 26, 2026

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Employee Rating

Jaci is the absolute best. Always gets us in and out quickly with a smile on her face. She is courteous, prompt, knowledgeable, and informative. We are so glad she’s back. More

by richardbeeman111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Spitzer Kia Cleveland responded

Thank you for sharing how Jacqueline made your Kia EV9 service seamless and pleasant. We’ll be sure to let her know you appreciate her courteous and knowledgeable approach. We look forward to assisting you again soon.

March 24, 2026

Dealership Rating
Employee Rating

They are like Family. Everyone is lovely Attentive, knowledgeable, helpful and polite. Everytime I walk in they remember my name More

by a_tirado40
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Mar 24, 2026

Spitzer Kia Cleveland responded

Thank you for your five-star review! It’s wonderful to hear that our attentiveness, knowledge, politeness, and helpfulness make each service visit for your Kia Sportage feel like a family gathering. We look forward to welcoming you back soon.

March 20, 2026

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Employee Rating

Car fixed to our total satisfaction. Everything explained as to what was done. Excellent work. More

by Bangshot9
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Mar 20, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear that the work on your Kia Optima met your expectations and that our team clearly explained every step. Ensuring you understand the process is important to us. Please let us know if there is anything more we can do.

March 19, 2026

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Employee Rating

Professional but friendly, very smooth and easy process George took the time to help facilitate a service issue. Jackie was great, friendly and helpful More

by patnickols
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Mar 19, 2026

Spitzer Kia Cleveland responded

We’re happy our team delivered a professional and welcoming experience during your Kia Sorento service. Jacqueline’s supportive guidance made the process seamless. Thank you for sharing, and we look forward to assisting you again.

March 15, 2026

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Employee Rating

The team of worker's Saturday was fast and efficient. Would recommend them highly. Thanks More

by DPASKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins, Randy Maggio, Ariella Cancel

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Mar 16, 2026

Spitzer Kia Cleveland responded

It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.

March 15, 2026

Dealership Rating
Employee Rating

There service was perfect as always. I am glad I bought my car there. Thank you! More

by LUIS-GONZALEZ31
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Mar 15, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear your Kia received perfect service once again. Jacqueline is grateful for your loyalty and glad you’re happy with your purchase. Thank you for trusting us with your vehicle.

March 14, 2026

Dealership Rating
Employee Rating

New experience for me and I'm very satisfied Everyone is always looking to help. It's nice to be with people like this. More

by jmajor440
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Mar 14, 2026

Spitzer Kia Cleveland responded

We’re delighted your first experience was positive and that our team was so helpful. Thank you for sharing, and we look forward to assisting you again.

March 05, 2026

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Employee Rating

The service was quick and easy I didn't have to wait long which is always a good thing. More

by W.A.BATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Erica Markiewicz

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Mar 05, 2026

Spitzer Kia Cleveland responded

Thank you for sharing your experience with our Kia service. We’re happy we could complete your K4’s maintenance efficiently so you could get back on the road. Please reach out whenever you need us again.

February 26, 2026

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Employee Rating

Excellent service, professional and knowledgeable employees Very clean dealership, thank you for taking such great care of my KIA Soul. More

by lacibug1016
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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Feb 27, 2026

Spitzer Kia Cleveland responded

Thank you for recognizing Jacqueline and our service crew for professional and knowledgeable work. We’re glad our clean facility and attention to your Kia Soul met your expectations. We appreciate your trust and look forward to caring for your Kia on future visits.

February 14, 2026

Dealership Rating
Employee Rating

Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cieslinski, Tom Wolfe, Cory Brown, Richard Watkins, Randy Maggio, Rachel Lewis, Brian Puls , Douglas Goldie, Joseph Marullo

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Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

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