Jacqueline Bernald
Jacqueline Bernald at Spitzer Kia Cleveland

Jacqueline Bernald | Page 4

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Jacqueline Bernald

January 01, 2026

Dealership Rating
Employee Rating

Excellent customer service. Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a gre More

by christineblaut
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

Jan 02, 2026

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

Dealership Rating
Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Belinda Frost, Randy Maggio, Rachel Lewis, Brian Puls , Kimberly Clay-Carrillo, Joseph Marullo, Janet May

Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2025

Dealership Rating
Employee Rating

The staff is always friendly, helpful and professional. The service at place is always great. More

by JGREEN090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

December 10, 2025

Dealership Rating
Employee Rating

Comfortable relaxing What enjoy this day looking forward to seeing you in another 5000 miles. Have a blessed day. More

by ELLIOTTJACKSON2235
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

December 10, 2022

Dealership Rating
Employee Rating

Belinda Frost was the most caring concern services provider she explain everything she let me know what was going on and not just let me sit there a long period of time she kept me updated. Thank you More

by Ms. Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Mansour, Stephen Donat, Belinda Frost, Cory Brown , Aziz Assad, Vincent Viscusi

Dec 13, 2022

Spitzer Kia Cleveland responded

Ms. Kimberly, Thank you so much for your excellent review! We are overjoyed that Belinda could provide you with the A+ service that you so much deserve. She will be delighted to hear of your very kind words and to know that you deeply valued her service. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

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