Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Jada Critchlow

December 02, 2025

Dealership Rating
Employee Rating

Great service and turn around time I was able to get my car in, fixed and back within 24 hours More

by jess031988
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

December 01, 2025

Dealership Rating
Employee Rating

Could not have service on appointment day. Vehicle in shop 6 days before was worked on. More

by ltaylor823
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

November 30, 2025

Dealership Rating
Employee Rating

I had an appointment and it was 45 minutes late in getting into being worked on. Other than that it was fine. More

by carmendickson
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Dec 01, 2025

Button CDJR responded

We are very sorry for that! We apologize for the inconvenience and will be sure that won't happen next time!

November 28, 2025

Dealership Rating
Employee Rating

Great Great,Great,Great, Great,Great,Great,Great, Great,great, great, great,great,great, great, great, great!!! Great, great, great, great, great, great, great! More

by redharry55
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Dec 01, 2025

Button CDJR responded

We are so happy to hear this! Thank you for leaving us a 5-star review!

November 25, 2025

Dealership Rating
Employee Rating

The whole process was easy. I got an oil change and bought the 3Xs $200 bundle. More

by TAMBAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Button CDJR responded

We are happy to hear this! Thank you!

November 21, 2025

Dealership Rating
Employee Rating

Friendly, Professional and Trustworthy. If someone is looking for quality and courteous service. Button is your destination. More

by kellymay978
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Nov 24, 2025

Button CDJR responded

Thank you for the wonderful review! We appreciate you!

November 18, 2025

Dealership Rating
Employee Rating

Easy to set up appts, they keep me well informed and they are fast Everyone is very friendly More

by Reesesd2424
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Nov 24, 2025

Button CDJR responded

We are glad you had a good experience with us! Thank you for the 5-star review!

November 17, 2025

Dealership Rating
Employee Rating

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 17, 2025

Dealership Rating
Employee Rating

Buttons has an amazing service dep. Eveyone is very professional. The work they do is always right on. More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Thank you for the review! We are glad you always have a good experience with us!

November 11, 2025

Dealership Rating
Employee Rating

The service center is the best. Always do an outstanding job. I would highly recommend them. More

by cliffdecker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Button CDJR responded

We are happy to hear you always have a good experience with our service department! We appreciate your 5-star review, means a lot to us!

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