Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 12

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
199 Reviews
4.8

199 Reviews

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199 Reviews of Jada Critchlow

June 11, 2025

Dealership Rating
Employee Rating

Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. More

by roustus1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur , David Buckler, Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

Thank you for your continued loyalty and kind words! We're proud that Rex and his team consistently prioritize customer service. We look forward to serving you for many more years to come!

June 11, 2025

Dealership Rating
Employee Rating

They always take care of my needs and I love the pick up and drop off they offer More

by mmann656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that we consistently take care of your needs and that you appreciate our convenient pick-up and drop-off service. We’re here to make things as easy as possible for you!

June 08, 2025

Dealership Rating
Employee Rating

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Hansen, Mark Carroll, Mari Whaley, Trent Armstrong, Garritt Stryker, Kolton Sandefur , Dalton Clarke, Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!

June 07, 2025

Dealership Rating
Employee Rating

I’ve always had good service & customer service. Would highly recommend to others. Always satisfied. More

by herring.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Kolton Sandefur , Shannon Dillman

Jun 16, 2025

Button CDJR responded

Thank you for your continued support and recommendation! We're delighted to hear that you've consistently received great service and customer care. Your satisfaction means everything to us!

June 04, 2025

Dealership Rating
Employee Rating

Jada always does a great job with customers and is always very pleasant and helpful. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 30, 2025

Dealership Rating
Employee Rating

Best ever and tyvm for doing this while I was at work. . jacob especially you go out of your way to help More

by Philmyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 29, 2025

Dealership Rating
Employee Rating

They, try hard to please everyone, which can’t be humanly done! They are skilled! More

by freeeagle0004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Kolton Sandefur , David Buckler, Shannon Dillman, Linda Simpson

Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 24, 2025

Dealership Rating
Employee Rating

I appreciate the good work and getting my vehicle done in a timely manner. Great job. More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

May 28, 2025

Button CDJR responded

Thank you for your kind words! We’re glad to hear you’re happy with the timely work on your vehicle. It means a lot to us. Looking forward to serving you again!

May 21, 2025

Dealership Rating
Employee Rating

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

Dealership Rating
Employee Rating

Jada was great and very personable! She helped resolve all my problems with getting XM radio set up after having to have a new radio installed. Service was also prompt. More

by michelle_zehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Button CDJR responded

Thank you for sharing your experience! We’re glad to hear Jada was personable and helped get your XM radio set up smoothly. Prompt service and problem-solving are what we strive for! If you need anything else, just let us know.

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