Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 13

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Jada Critchlow

January 15, 2025

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Employee Rating

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Button CDJR responded

Thank you for the great review! We're glad Jada could provide you with friendly and efficient service. It's wonderful to hear she took such good care of you during your visit. We appreciate your feedback and look forward to serving you again!

January 13, 2025

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I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2025

Button CDJR responded

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had great experiences across all areas of our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

January 13, 2025

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Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Mari Whaley, Michael Clifton , Chris Belt, David Buckler, Mike Lupoi, Tim Sweeden, Erika Tobin

Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 10, 2025

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He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 10, 2025

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It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

January 10, 2025

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Employee Rating

I appreciate the pickup and delivery service while at work. Hopefully they will continue to rebuild their reputation More

by scotra1264
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leckner

Feb 17, 2025

Button CDJR responded

Thank you for sharing your feedback! We’re glad to hear you appreciated the pickup and delivery service. We’re committed to rebuilding our reputation and providing a better experience for all our customers moving forward. We truly value your support!

January 03, 2025

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Kolton and Button Motors have taken good care of me and my jeep when I bring it in for service. They offer many good extras, such as winterizing my vehicle, at a fair price and sometimes free. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Kolton Sandefur , David Buckler

Jan 06, 2025

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that Kolton and the team at Button have been able to take good care of your Jeep. We always strive to offer excellent service and extra perks like winterizing, so it's great to know that you're appreciating those little touches. Your feedback means a lot to us, and we look forward to continuing to help keep your Jeep running smoothly!

January 02, 2025

Dealership Rating
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Service was prompt and complete. Staff was kind and courteous and answered all questions to my satisfaction. A job well done by all. More

by jellis1225
Workmanship
Service Time
Recommend Dealer
Yes
Jan 08, 2025

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you were satisfied with the prompt and thorough service provided by our team. It’s wonderful to know that our staff’s kindness and attentiveness made a positive impression. We’ll be sure to share your kind words with everyone involved. We appreciate your trust and look forward to serving you again!

January 02, 2025

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Employee Rating

The service was very good and they found a problem i wasn't aware of and fixed it the same day. More

by jawimmer1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Button CDJR responded

Thank you for your great feedback! We’re glad to hear that our team provided excellent service and was able to identify and fix an issue you weren’t aware of on the same day. Your satisfaction is our top priority, and we’re happy we could address the problem quickly and efficiently. Thank you for choosing us, and we look forward to assisting you again in the future!

January 02, 2025

Dealership Rating
Employee Rating

Jada did an excellent job of keeping me informed and updated the entire time I was there. More

by dyoder72
Recommend Dealer
Yes
Jan 08, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jada kept you informed and updated throughout your visit. Communication is key, and we’re so glad she provided the excellent service you deserve. We truly appreciate your kind words and look forward to assisting you again in the future!

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