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Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 14

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
199 Reviews
4.8

199 Reviews

Write a Review

199 Reviews of Jada Critchlow

March 21, 2025

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Employee Rating

Everyone was friendly and made ordering my Wagoneer easy. I would highly recommend Button Dodge. More

by N225175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Olsen, Garritt Stryker , Shannon Dillman

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Apr 03, 2025

Button CDJR responded

That’s awesome to hear! It sounds like Button Dodge really made the process smooth and hassle-free for you. A Wagoneer is such a great choice—congrats on the new ride! I’m sure you’re going to love it. Thanks for sharing your experience!

January 20, 2025

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Employee Rating

They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 31, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

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Employee Rating

The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

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Employee Rating

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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Feb 21, 2025

Button CDJR responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Jada went above and beyond to make your oil change experience convenient. It’s also great to know you enjoyed the shuttle ride and delivery of your Jeep Grand Cherokee! We always aim to provide top-notch service and are so glad you had a great experience. We look forward to assisting you again in the future!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 15, 2025

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Employee Rating

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the great review! We're glad Jada could provide you with friendly and efficient service. It's wonderful to hear she took such good care of you during your visit. We appreciate your feedback and look forward to serving you again!

January 13, 2025

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Employee Rating

I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had great experiences across all areas of our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

January 13, 2025

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Employee Rating

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Mari Whaley, Michael Clifton , Chris Belt, David Buckler, Shannon Dillman, Mike Lupoi, Tim Sweeden, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 10, 2025

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Employee Rating

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

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