Jada Critchlow

Great job Really, really, truly excellent great job with fantastic attention to detail and superior customer service. fantastic attention to detail and superior customer service. More

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Button Service was AWESOME. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. More

by whodey93 Verified Customer Verified Customer

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Shannon Dillman has been my service advisor since around 2007 and has always taken nothing but the best care of me. I’ve never had any incident where I was not treated top-notch always placing my needs and 2007 and has always taken nothing but the best care of me. I’ve never had any incident where I was not treated top-notch always placing my needs and wants Above all else. Her customer service skills for surpass any I’ve ever dealt with in any business situation. Her customer service skills are unmatched. More

by lynda_lou07 Verified Customer Verified Customer

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Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it on the fly and had me on my way quickly and easily. The overall cost was well UNDER my expectations. I do all of my service at Button and purchase oil change packages regularly as I find them to be a bargain in relation to buying oil changes individually. Thank you again for a great experience! More

by dchambers30 Verified Customer Verified Customer

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My only problem with the Service Dept. is that their estimate sheet showed that I needed an air filter- critical. But, I had them change the air filter a few weeks prior to this visit. The is that their estimate sheet showed that I needed an air filter- critical. But, I had them change the air filter a few weeks prior to this visit. They explained a computer glitch, then told me that no one had actually LOOKED at my air filter, the computer just showed a critical service need based on mileage. So, be careful with them when they recommend a service. Be sure to have a human tech verify what mis needed before authorizing More

by bill.balkovec Verified Customer Verified Customer

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At the conclusion of this transaction did not feel that I was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful More

by CJUNE1971 Verified Customer Verified Customer

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Good service, haven't had a bad experience yet. Keep up the good work! KEN Keep up the good work! KEN More

by knewell6102 Verified Customer Verified Customer

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Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years issue unresolved after 2 years More

by mitwrigh Verified Customer Verified Customer

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The service department was friendly and honest about my service, gave an estimated duration and was close to that time. service, gave an estimated duration and was close to that time. More

by mikeharlow_in Verified Customer Verified Customer

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Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner Verified Customer Verified Customer

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