Jaime Gaitan | Page 2

This dealership dropped the ball. Several opportunities to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike Kahului, promised new rubber mats & a complimentary Starlink subscription (which I ended up paying for myself $159.00) with my purchased CPO extended warranty. And their ring leader Duane Massa have All FAILED. My credit was RUINED, my car was out for REPOSSESSION. All they had to do was RETURN my calls for HELP. They know who I am. I will bring them all down. 8 weeks & counting Trying to handle this mess ALL by myself! We are a diehard Subaru Family. Absolutely devastating treatment from this dealership. We will NEVER refer anyone here EVER. Joe and Adrian (the best Mechanic) are the only reason to visit. They are exemplary Associates. Not like the other losers named above. They ALL Need to be reprimanded immediately for not communicating with a CLOSED deal. I am still a returning loyal customer whether opened or closed. More

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We came to Subaru at Pembroke Pines looking for my son's car, the car he always wanted and we made the best decision.!!..we were at the right place. We met Julio he was so nice, professional, he was so pat car, the car he always wanted and we made the best decision.!!..we were at the right place. We met Julio he was so nice, professional, he was so patience and help with all my son's question because he happen to have the same car..he was helping to reserve the car because it was not in the dealership yet..but we were so lucky that the car got there a few hours after in the same day. Thank you so much Julio for helping us, for taking your time and made this happen!! This is a dream come true for my son..I have no words to explain how happy we are. God bless you and your family always. More

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Tony was the best. He treated us as if we were family and made sure we were very satisfied. The best way to describe the whole experience was extraordinary from beginning to end. He even contacted us after t made sure we were very satisfied. The best way to describe the whole experience was extraordinary from beginning to end. He even contacted us after to make sure everything was good. I could not of asked for anything more! More

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The dealership is very clean and efficient at getting everything done in a timely manner. All the staff are extremely friendly and helpful as well. everything done in a timely manner. All the staff are extremely friendly and helpful as well. More

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Excellent customer service. Julio answered all of our questions and met our needs. I’m beyond satisfied with my purchase. Very pleased. questions and met our needs. I’m beyond satisfied with my purchase. Very pleased. More

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Very attentive staff! Quick responses to all inquiries and frequent communication through the car-buying process. and frequent communication through the car-buying process. More

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Genuinely the best experience ive ever had at a dealership!! Tony was amazing and really looked out for me as well as his other customers. Management was great and the finance guys really simplifie dealership!! Tony was amazing and really looked out for me as well as his other customers. Management was great and the finance guys really simplified the entire process. 10/10 customer service and hospitality. More

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Manny was great! The rapport he built with me made me return to the dealership after I left to look at other vehicles. I highly recommend him and this dealership if you are interested in a surbaru. return to the dealership after I left to look at other vehicles. I highly recommend him and this dealership if you are interested in a surbaru. More

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Outstanding service and sales staff. Prompt and knowledgeable service from everyone. Highly recommended when buying a new car. Sales agent was ver well informed about features of the car. knowledgeable service from everyone. Highly recommended when buying a new car. Sales agent was ver well informed about features of the car. More

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They are the best. Johnson (sales rep) and Jaime (finance manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with S manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with Subaru of Pembroke Pines. I recommend them highly. More

by Kay Verified Customer Verified Customer

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