Jaime Gaitan | Page 21

Professional yet relax environment. First time leasing a car. I thought I was going to.be pressure into a deal without understanding it. The interaction, however, was relax, like treati First time leasing a car. I thought I was going to.be pressure into a deal without understanding it. The interaction, however, was relax, like treating a friend. Very satisfactory explanations, family like atmosphere. My sales representative very spontaneous, a natural, worked at my level, within my budget. More

by HalleyComet1986 Verified Customer Verified Customer

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Wonderful experience Very knowledgeable friendly staff who works with me to pick the best car and deal Very patient salesperson taking time to explain in detail the pros Very knowledgeable friendly staff who works with me to pick the best car and deal Very patient salesperson taking time to explain in detail the pros of the car More

by yolandaverag Verified Customer Verified Customer

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Purchase made great! I recently purchased a vehicle from this dealership. I categorically do not enjoy the car buying process but each and every person I dealt with at th I recently purchased a vehicle from this dealership. I categorically do not enjoy the car buying process but each and every person I dealt with at the dealership was helpful, easy to work with, and made sure the process was quick, easy, and "painless". Patrick my salesman, Jaime in the finance department, and all of the management team were helpful, answered questions and got me the best deal I could hope for in the vehicle I loved! Thanks so much guys! More

by kirk1234 Verified Customer Verified Customer

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Communication nonexistent Subaru of Pembroke Pines is a complete let down. My car was towed in to the service department and of the 8 days it’s been there I was only contacted Subaru of Pembroke Pines is a complete let down. My car was towed in to the service department and of the 8 days it’s been there I was only contacted once, and that was the day it was towed in. I don’t know if my car is done, I don’t know if the car is waiting for parts, and to get a live person on the phone with the exception of the front desk girl would possibly take an act of Congress. I’ll can also report that dropping your vehicle off after hours is much quicker than dropping off during business hours. I had to wait 45 minutes to speak to an advisor vs 10 minutes to fill out a key drop envelope. They’re pretty good at throwing false accusations when they’re frustrated, quick to point the finger right back at you for issues on your car. I don’t recommend this dealership for any repairs. Lastly I was told that my car was getting washed, when I picked it up it still had the same amount of brake dust on the wheels, and a ton of oak leaves (it was never washed). More

by rick_359 Verified Customer Verified Customer

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Back again !! This is my 4th Subaru from Lexus of Pembroke Pines and their level of service and professionalism is unmatched from al the years I have been purchasin This is my 4th Subaru from Lexus of Pembroke Pines and their level of service and professionalism is unmatched from al the years I have been purchasing or leasing vehicles. More

by tmellides Verified Customer Verified Customer

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Great shopping experience Had an amazing shopping experience at Subaru of Pembroke Pines. Customer care was expectional. We will definitely come back and shop for our second Had an amazing shopping experience at Subaru of Pembroke Pines. Customer care was expectional. We will definitely come back and shop for our second car with Dirk! More

by acollazo34 Verified Customer Verified Customer

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The Customer is always at the top Excellent Customer Service!!! Best experience in a dealership ever. No back and forth on price negotiation. The price I wanted to pay for the car w Excellent Customer Service!!! Best experience in a dealership ever. No back and forth on price negotiation. The price I wanted to pay for the car was the one that prevailed. Two and a half hours later I was driving my new Subaru. More

by ggcs29 Verified Customer Verified Customer

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oil change Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting ar Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting area. More

by REFIRED Verified Customer Verified Customer

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Jamie is a rockstar! We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and questions answered. I highly recommend him and the entire service team and thank them for their superb work. Additionally, Alain, our salesman is always checking in with us which is extremely reassuring. He’s an exceptional resource and a wealth of knowledge. More

by rissa016 Verified Customer Verified Customer

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Excelent Amigable, conocedor de su oficio, , amable coordial. En general excelente vendeor..Dispuesto a ayudar, explicar , solucionar todo lo planteado.. Estoy Amigable, conocedor de su oficio, , amable coordial. En general excelente vendeor..Dispuesto a ayudar, explicar , solucionar todo lo planteado.. Estoy muy agradecido por sus servicios. More

by ANGELOSORIO2243 Verified Customer Verified Customer

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