Jaime Gaitan | Page 22

Communication nonexistent Subaru of Pembroke Pines is a complete let down. My car was towed in to the service department and of the 8 days it’s been there I was only contacted Subaru of Pembroke Pines is a complete let down. My car was towed in to the service department and of the 8 days it’s been there I was only contacted once, and that was the day it was towed in. I don’t know if my car is done, I don’t know if the car is waiting for parts, and to get a live person on the phone with the exception of the front desk girl would possibly take an act of Congress. I’ll can also report that dropping your vehicle off after hours is much quicker than dropping off during business hours. I had to wait 45 minutes to speak to an advisor vs 10 minutes to fill out a key drop envelope. They’re pretty good at throwing false accusations when they’re frustrated, quick to point the finger right back at you for issues on your car. I don’t recommend this dealership for any repairs. Lastly I was told that my car was getting washed, when I picked it up it still had the same amount of brake dust on the wheels, and a ton of oak leaves (it was never washed). More

by rick_359 Verified Customer Verified Customer

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Back again !! This is my 4th Subaru from Lexus of Pembroke Pines and their level of service and professionalism is unmatched from al the years I have been purchasin This is my 4th Subaru from Lexus of Pembroke Pines and their level of service and professionalism is unmatched from al the years I have been purchasing or leasing vehicles. More

by tmellides Verified Customer Verified Customer

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Great shopping experience Had an amazing shopping experience at Subaru of Pembroke Pines. Customer care was expectional. We will definitely come back and shop for our second Had an amazing shopping experience at Subaru of Pembroke Pines. Customer care was expectional. We will definitely come back and shop for our second car with Dirk! More

by acollazo34 Verified Customer Verified Customer

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The Customer is always at the top Excellent Customer Service!!! Best experience in a dealership ever. No back and forth on price negotiation. The price I wanted to pay for the car w Excellent Customer Service!!! Best experience in a dealership ever. No back and forth on price negotiation. The price I wanted to pay for the car was the one that prevailed. Two and a half hours later I was driving my new Subaru. More

by ggcs29 Verified Customer Verified Customer

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oil change Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting ar Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting area. More

by REFIRED Verified Customer Verified Customer

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Jamie is a rockstar! We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and questions answered. I highly recommend him and the entire service team and thank them for their superb work. Additionally, Alain, our salesman is always checking in with us which is extremely reassuring. He’s an exceptional resource and a wealth of knowledge. More

by rissa016 Verified Customer Verified Customer

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Excelent Amigable, conocedor de su oficio, , amable coordial. En general excelente vendeor..Dispuesto a ayudar, explicar , solucionar todo lo planteado.. Estoy Amigable, conocedor de su oficio, , amable coordial. En general excelente vendeor..Dispuesto a ayudar, explicar , solucionar todo lo planteado.. Estoy muy agradecido por sus servicios. More

by ANGELOSORIO2243 Verified Customer Verified Customer

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The best Jaime Garcia in Service Subaru always does the best with my time, car & service. He is always clear about the best time for me to go and solves the is Jaime Garcia in Service Subaru always does the best with my time, car & service. He is always clear about the best time for me to go and solves the issues. I travel from South Miami to Pembroke Pines for the service because he is a respectful and truthful service manager. He offers the service my car needs and the reason why it is important. Sometimes the price is too high and I let him know that I cannot pay afford it. More

by elenalealron Verified Customer Verified Customer

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Excellent service Fast service, on point and amazing customer treatment, super clean facility, friendly staff and great mamagers. Parts department blew my kind with all Fast service, on point and amazing customer treatment, super clean facility, friendly staff and great mamagers. Parts department blew my kind with all the gadget they have to offer. More

by allanmedina81 Verified Customer Verified Customer

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Simpy the best! I completely recommend this location for your Subaru servicing. The staff is super friendly, professional and Joe did a great job on the needs for my I completely recommend this location for your Subaru servicing. The staff is super friendly, professional and Joe did a great job on the needs for my vehicle (His name is not added on this list by the way, needs to be added). I caught with Johnson Emmanuel as well and he updated me on the new vehicles and always checks up on me to see how I am enjoying mine. Great team ya'll got, main reason I have stayed a Subaru customer. Add Jaime Gaitan to the list of reasons, the guy is by far the best finance rep. ever, those are my go to guys every time I am there. Looking forward to my lease renewal or maybe I'll purchase this time around. More

by FERNY218 Verified Customer Verified Customer

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