Jaime Gaitan | Page 23

Excellent Experience Our buying experience was by far the best we've ever had purchasing a new vehicle. Merva, Jaime and everyone were very nice and friendly and made us f Our buying experience was by far the best we've ever had purchasing a new vehicle. Merva, Jaime and everyone were very nice and friendly and made us feel very welcome. They were not pushy at all. To the contrary, they made us feel as if we were part of the family. We could not have expected a better buying experience. More

by OdyG Verified Customer Verified Customer

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Right numbers, right service I was offered the vehicle that I wanted at the right price and financing, with excellent service, no pressure After the buy, got guidance on the incl I was offered the vehicle that I wanted at the right price and financing, with excellent service, no pressure After the buy, got guidance on the included equipment More

by EDMOROSSI Verified Customer Verified Customer

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Madelin Every visit to Subaru Pembroke Pines is a good experience Mr. Jaime always with the greatest disposition to streamline the process. Thank you so much. Every visit to Subaru Pembroke Pines is a good experience Mr. Jaime always with the greatest disposition to streamline the process. Thank you so much. More

by MADE_CAMPOS Verified Customer Verified Customer

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Jaime was Awesome!!! I love going there. From the treatment of the porter that greets me to the cashier everyone is just dedicated in customer service 100%...very satisfie I love going there. From the treatment of the porter that greets me to the cashier everyone is just dedicated in customer service 100%...very satisfied More

by AJPONCE_2003 Verified Customer Verified Customer

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Maintenance scheduled visit As always you get very personalized attentive service. Feel like a family. Very clean and comfortable waiting area. Professional and always honest and As always you get very personalized attentive service. Feel like a family. Very clean and comfortable waiting area. Professional and always honest and quality service. More

by SHAINART55 Verified Customer Verified Customer

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Incompetent and dishonest. Dealer screwed up pricing in my favor, which I being an honest person corrected for them. After working though fixing all the paperwork and finalizing Dealer screwed up pricing in my favor, which I being an honest person corrected for them. After working though fixing all the paperwork and finalizing everything, at the very end I find out there is only one key. The manager and sales person at that point say too bad it is sold as is and there is only one key. So now, after fixing the dealerships pricing mistake to the tune of $10000 and likely saving several people their jobs, the thanks I get was they turn around and screw me over with a missing key. Now I have to go to another dealership and pay over $300 for a new electronic key which is a massive hassle. Why this was not disclosed up front points to either pure incompetence, or flat out dishonesty. In either case I would not recommend this dealer and if you get a good deal on any car here, then its probably tainted or something wrong that they are not telling you. In retrospect I should have never told them about their pricing error. More

by jrhill1 Verified Customer Verified Customer

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Good experience I would surely recommend this dealership and would like to encourage people to buy a Subaru. My sales experience was excellent but the finance part wa I would surely recommend this dealership and would like to encourage people to buy a Subaru. My sales experience was excellent but the finance part was horrible. The agent pulled out imaginary numbers and claimed that Subaru gives out a 50% discount on the extended warranty on the vehicles, whereas the final discounted amount which he showed us was the actual MSRP. I was really disappointed with his dishonesty. More

by rahulbiruly Verified Customer Verified Customer

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Good and prompt service The whole processs was quick and Jaime maintained me informed at each step of the visit. Jaime from the service department was great along with th The whole processs was quick and Jaime maintained me informed at each step of the visit. Jaime from the service department was great along with the young woman that recieve the car at 7;30 More

by nobie Verified Customer Verified Customer

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Review The only complaint I have is the person who cleaned my car did a horrible job. He/she dropped something on the seat and the car was not clean. There i The only complaint I have is the person who cleaned my car did a horrible job. He/she dropped something on the seat and the car was not clean. There is also a small scratch on the drivers side door. More

by TENNISWIZ1110 Verified Customer Verified Customer

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Best Subaru Dealer Ever The people at Subaru of Pembroke Pines, from the sales, finance, service, every department, treat you like family. They go out of their way to ensure The people at Subaru of Pembroke Pines, from the sales, finance, service, every department, treat you like family. They go out of their way to ensure you receive the best service and that you’re satisfied. Kudos to Joe Salerno (Asst. Service Manager) and Yamil Santana (Auto Tech) for the excellent service they always provide!! More

by tocuyitopr Verified Customer Verified Customer

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