Jaime Gaitan | Page 8

The staff made things more complicated that they should have been. They managed poorly my situation and didn’t even apologized. Had to wait a couple of days to get the car. Disappointed. Don’t recommend have been. They managed poorly my situation and didn’t even apologized. Had to wait a couple of days to get the car. Disappointed. Don’t recommend More

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Alain Louis and the entire team at Subaru of Pembroke Pines were a pleasure to deal with. I needed to purchase a vehicle quickly for my mother due to a catastrophic failure of her Ford. We did some resea Pines were a pleasure to deal with. I needed to purchase a vehicle quickly for my mother due to a catastrophic failure of her Ford. We did some research online. The prices were very competitive but Luis price was significantly better than the others. We went over the terms via phone and email and were able to meet at the dealership to finalize everything. The only surprise was how easy the process was with no unpleasant surprises. The two hour distance from my mother to the dealership were absolutely worth it. More

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Alian was not only helpful but patient. Thank you for your assistance. Also thank you to the Pembroke team. Thank you for your assistance. Also thank you to the Pembroke team. More

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Salesman Tony is a pleasure to work with, and I have purchased perhaps 8 cars from him in the past 3 years. Audwin is amazing in thee office. Jaime rocks in financing. Elba in Service is great, And purchased perhaps 8 cars from him in the past 3 years. Audwin is amazing in thee office. Jaime rocks in financing. Elba in Service is great, And Manager Duane, let's just say he treats me more like family than a customer. Can't recommend them more highly! More

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Was a better dealership experience of my life. Never felt these level of service before. Mi salesman, Mario Padron make easy and was profesional and helpful, and the financier, the moneyman, JC was super. Hi these level of service before. Mi salesman, Mario Padron make easy and was profesional and helpful, and the financier, the moneyman, JC was super. Highly recommended. More

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Julio was super knowledge about my car and wasn’t a pushy salesman! Made my experience as smooth as possible! Will definitely recommend Julio and the staff of Pembroke Pines Subaru! salesman! Made my experience as smooth as possible! Will definitely recommend Julio and the staff of Pembroke Pines Subaru! More

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This dealership dropped the ball. Several opportunities to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike to make things right! Left me HANGING with a payoff Finance issue. Jaime Gaitan, Austin Lovinsky (told me I was being ANAL about my credit) xxx. Mike Kahului, promised new rubber mats & a complimentary Starlink subscription (which I ended up paying for myself $159.00) with my purchased CPO extended warranty. And their ring leader Duane Massa have All FAILED. My credit was RUINED, my car was out for REPOSSESSION. All they had to do was RETURN my calls for HELP. They know who I am. I will bring them all down. 8 weeks & counting Trying to handle this mess ALL by myself! We are a diehard Subaru Family. Absolutely devastating treatment from this dealership. We will NEVER refer anyone here EVER. Joe and Adrian (the best Mechanic) are the only reason to visit. They are exemplary Associates. Not like the other losers named above. They ALL Need to be reprimanded immediately for not communicating with a CLOSED deal. I am still a returning loyal customer whether opened or closed. More

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We came to Subaru at Pembroke Pines looking for my son's car, the car he always wanted and we made the best decision.!!..we were at the right place. We met Julio he was so nice, professional, he was so pat car, the car he always wanted and we made the best decision.!!..we were at the right place. We met Julio he was so nice, professional, he was so patience and help with all my son's question because he happen to have the same car..he was helping to reserve the car because it was not in the dealership yet..but we were so lucky that the car got there a few hours after in the same day. Thank you so much Julio for helping us, for taking your time and made this happen!! This is a dream come true for my son..I have no words to explain how happy we are. God bless you and your family always. More

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The dealership is very clean and efficient at getting everything done in a timely manner. All the staff are extremely friendly and helpful as well. everything done in a timely manner. All the staff are extremely friendly and helpful as well. More

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Tony was the best. He treated us as if we were family and made sure we were very satisfied. The best way to describe the whole experience was extraordinary from beginning to end. He even contacted us after t made sure we were very satisfied. The best way to describe the whole experience was extraordinary from beginning to end. He even contacted us after to make sure everything was good. I could not of asked for anything more! More

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