BMW of Darien is professional and accommodating.
I am always treated with respect and honesty.
I am always treated with respect and honesty.
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by carrierubinstein
Service Price Transparency
Mar 18, 2024 -
BMW of Darien responded
Jaime and the BMW of Darien Team are always happy to accommodate you, Carrie! Thanks for putting your trust in us - here's to smooth, safe miles ahead!
Mar 18, 2024 -
carrierubinstein responded
I am a huge Jaime Gonzalez fan. He’s responsive, respectful & on top of the history of my service. I just blew out a back right tire & not only did I get prompt service, he reminded me I was under warranty which I’d forgotten! This is why I’m satisfied w BMW service, bc of exceptional people like him.
Excellent service.
The service department could not be any more accommodating! The service report was very detailed and thorough. I would recommend Darien to any prospe
The service department could not be any more accommodating! The service report was very detailed and thorough. I would recommend Darien to any prospective buyer of BMW.
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by espo@boxio.com
Service Price Transparency
Mar 18, 2024 -
BMW of Darien responded
We're glad to know you had a positive experience with our service department at BMW of Darien! We strive for detailed and thorough reports. Thanks for your recommendation, we appreciate it!
This is the best dealership ever, not only when you buy
a car they are awesome, but when you go to the service side of it it they are so wonderful! Attentive, helpful, reachable and especially Jaime is the
a car they are awesome, but when you go to the service side of it it they are so wonderful! Attentive, helpful, reachable and especially Jaime is the best ever!! Jaime has been a wonderful find, I hope he gets the biggest raise soon!
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by Deb
Mar 03, 2024 -
BMW of Darien responded
Deb, it's fantastic to know that you've had such a positive experience with us at BMW of Darien. We'll make sure Jaime hears about your kind words! Thanks for the review, and we hope to continue exceeding your expectations in future visits.
Great service.
Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere.
Jaime Gonzalez has consistently been helpful, courteous and kind. He's the absolute best and I would never go elsewhere.
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by Jamie Becker
Service Price Transparency
Feb 22, 2024 -
BMW of Darien responded
Jamie, we're so glad to know that Jaime has been consistently helpful and courteous during your visits to BMW of Darien. Thanks for your loyalty and glowing review - drive safely!
Vince was courteous and helpful.
Great loaner car! Completed work in the expected amount of time.
Great loaner car! Completed work in the expected amount of time.
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by bawardmd
Service Price Transparency
Feb 16, 2024 -
BMW of Darien responded
Thank you for the review! We appreciate the kind feedback about Vince and hope to see you again at BMW of Darien!
I leave My BMW X5 Diesel at Darien CT dealer for a
diagnostic, Showing in my dashboard a message saying ‘ wrong fluid added on exhaust system’ , they kept for 9 day just to gave me the diagnostic, the
diagnostic, Showing in my dashboard a message saying ‘ wrong fluid added on exhaust system’ , they kept for 9 day just to gave me the diagnostic, they don’t diesel Mecanic specialist , finally after sending messages complaining about the delayed I got the estimate labor and parts for 5,520 dollars before taxes Ridiculous!!!, Finally I when to get back my car just paying the Diagnostic, I preferred to go to another dealer I don’t trust them
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by Celinchef
Service Price Transparency
Feb 12, 2024 -
BMW of Darien responded
Celinchef, I'm sorry to read about your experience. We aim for efficient and trustworthy service so it's disappointing to see we fell short of this. Your feedback is important in helping us improve our processes moving forward, and if you're open to discussing this further, please reach out at a time that works best for you. I'd appreciate the chance to earn back your confidence.
Thank you,
Trevor Martin - Service Manager - 203-662-2027
Smooth experience from setting up appointment's through
updates on the work being done with video all the way to reviewing your bill.
updates on the work being done with video all the way to reviewing your bill.
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by pgsaridakis
Service Price Transparency
Jan 31, 2024 -
BMW of Darien responded
We're glad to know your experience at BMW of Darien was smooth from start to finish. We appreciate the positive feedback and are here for any of your future needs!
Jaime was very helpful and the rest of the team worked
together to make things easy for me.
together to make things easy for me.
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by Dwrowley
Service Price Transparency
Jan 16, 2024 -
BMW of Darien responded
We are glad to hear that Jaime and the team made the process easy for you. Thank you for choosing BMW of Darien!
Communication by my service advisor was great right thru
the process which included getting parts from BMW
the process which included getting parts from BMW
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by Joseph.simon
Service Price Transparency
Jan 11, 2024 -
BMW of Darien responded
Joseph, we're glad to know your service advisor kept you well-informed throughout the process. We appreciate your business and hope to work with you again at BMW of Darien. Safe travels!
Process was quick and easy thanks to jamie.
Definitely the best advisor. Will always be requesting him from now on. Always keeps up and communicating on point. Thanks jamie
Definitely the best advisor. Will always be requesting him from now on. Always keeps up and communicating on point. Thanks jamie
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by sakib.ali99
Service Price Transparency
Dec 19, 2023 -
BMW of Darien responded
We're delighted to know that Jamie provided you with such a seamless experience at BMW of Darien. We'll be sure to pass on your kind words and we look forward to assisting you in the future!