Jaime Gonzalez
Jaime Gonzalez at BMW of Darien
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Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.7
157 Reviews
4.7

157 Reviews

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157 Reviews of Jaime Gonzalez

April 23, 2024

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Employee Rating

Jamie is our service liaison and he is most helpful in explaining issues and is great in communicating. More

by Bgazzini1
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

BMW of Darien responded

We're glad to know that Jamie has been helpful and communicative during your visits at BMW of Darien. We appreciate the positive feedback, thank you!

April 22, 2024

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Easy quick professional service department Very good experience. Jamie was great to work with. I More

by corinneshore
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 22, 2024

BMW of Darien responded

We are glad to hear that Jamie was great to work with. Thanks for choosing BMW of Darien!

April 18, 2024

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I visited BMW to deal with a seat adjustment as a walk-in and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experienc More

by Peter
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Recommend Dealer
Yes
Apr 19, 2024

BMW of Darien responded

Peter, we're glad to know that Jaime was able to assist you with your seat adjustment and help enhance your understanding of the features in your new BMW. We strive for this level of service at BMW of Darien. Thanks for sharing!

April 17, 2024

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I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap More

by Priscilla Toumey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Monick, Keith Zarembski

Apr 17, 2024

BMW of Darien responded

Priscilla, it's great to know that you've had such positive experiences with our service staff at BMW of Darien. We're here to make sure your car is in top shape and all your questions are answered. Thanks for trusting us with your fifth BMW!

April 16, 2024

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TJ and Jaime were a delight to deal with. Great and fast service was provided. More

by shahmir.naeem
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Telesco

Apr 16, 2024

BMW of Darien responded

Shahmir, thank you for leaving BMW of Darien a five-star review! We are thrilled that TJ and Jaime were a pleasure to work with. See you down the road!

April 16, 2024

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James Gonzales one of the best. .He is very good at his job., very talented and very knowledgeable about all things you need.. More

by Tamar0867
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

BMW of Darien responded

We're so glad to know that James provided you with excellent service at BMW of Darien! It's great to have such knowledgeable team members. Thanks for the positive feedback!

April 16, 2024

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He is an amazing person. He answers all my questions. He helps me in every way. I leased a second car with his help again .He also helped my friend to choose a car. Very fr More

by Salomekniazeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

BMW of Darien responded

We're delighted to know that our team at BMW of Darien was able to assist you and your friend in finding the right cars. We pride ourselves on providing friendly and professional service. Thanks for choosing us again!

April 15, 2024

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What a good service advisor . Jaime Gonzalez Has helped me with my previous BMW also guided me to a good salesman to trade in my bmw and get a new one based on his recommendation More

by Salomekniazeva
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

BMW of Darien responded

We're so glad to know that Jaime was able to assist you with your BMW needs at our Darien location. We hope you're enjoying the new ride!

March 21, 2024

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Two weeks prior I came into the service area and received a written quote for tires. At that point, I agreed to a date to come back to do a car service and four tire replacement . Two hours after dropping More

by Jack.chnowski
Service Price Transparency
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Service Communication
Recommend Dealer
No
Mar 25, 2024

BMW of Darien responded

Jack, I'm sorry to learn of your disappointment. Your feedback is valuable as we strive to improve our services - especially in terms of clear communication and quotes. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

March 18, 2024

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BMW of Darien is professional and accommodating. I am always treated with respect and honesty. More

by carrierubinstein
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

BMW of Darien responded

Jaime and the BMW of Darien Team are always happy to accommodate you, Carrie! Thanks for putting your trust in us - here's to smooth, safe miles ahead!

Mar 18, 2024

carrierubinstein responded

I am a huge Jaime Gonzalez fan. He’s responsive, respectful & on top of the history of my service. I just blew out a back right tire & not only did I get prompt service, he reminded me I was under warranty which I’d forgotten! This is why I’m satisfied w BMW service, bc of exceptional people like him.

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