Jaime Ramirez

Clay Cooley Nissan responded

Hello ADNAN168233, Thank you for your kind words. We're delighted that Carina was able to make the process easy and convenient for you, especially with your busy schedule. It's wonderful to hear she went above and beyond by showing you options and delivering your new car. We appreciate your trust and look forward to serving you in the future. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Horaceh20321, Thank you for your kind words and positive feedback about Mr. Floyd McGriff. We are delighted to hear that his kindness, patience, and expertise made your experience excellent. Providing exceptional service is our priority, and your recognition means a lot to us. We appreciate your trust and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 396 90 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Heard606, Thank you for your kind words! We're thrilled to hear that Jailene provided such excellent assistance, from helping you select the right vehicle to setting up Apple CarPlay and even sharing some little trees for your car. We appreciate your feedback and are glad you had a positive experience with us. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Mekia, Thank you for your kind words and for sharing your positive experience. We’re glad Floyd provided courteous and knowledgeable service, making your sale experience enjoyable. We appreciate your referral to friends and family and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Jamillahtyson8, We’re sorry to hear about your experience. It’s concerning to learn that you received a car that was not in working condition and that you felt your payment was mishandled. We take these matters seriously, and we want to ensure that our customers receive reliable vehicles and fair treatment. Please reach out to our customer service team directly so we can investigate this situation further and assist you in resolving any issues you’ve encountered. Your feedback is valuable to us as we strive to improve our services. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Jacquelynlang, Thank you for your positive feedback! We're thrilled to hear that you found our customer service great and that the timing of your service met your expectations. It's wonderful to know that you're happy with your car. We strive to create a pleasant experience for all our customers, and your satisfaction is our top priority. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Pammi5089, Thank you for sharing your great experience with us! We’re thrilled to hear that you would recommend our dealership to anyone looking to purchase a new or used auto. Your satisfaction is our top priority, and we appreciate your support in spreading the word about our services. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Stubblefieldyola, we're so glad that we were able to go above and beyond your expectations! We're so happy we were able to help! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Valeriedr98, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Thank you for your kind words and this wonderful review about Alexis and Mauro! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000