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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez | Page 11

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Jairo Gutierrez

November 09, 2024

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Employee Rating

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Sam Cruz, Michael Jeffries, David Spiller , Charles Bermudez, Matthew Berry, Micah Caplan, Alyssa Ussery

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 09, 2024

Dealership Rating
Employee Rating

The service was very good despite all the ongoing construction. Jairo always does a good job. More

by vinofyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Thank you for the positive review! We are glad your experience was a great one! We look forward to the next time we can assist you!

November 08, 2024

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Employee Rating

Great service! Super friendly and fast. Always goes above and beyond. That is why I am on my 4th Infiniti. More

by MISSYFOO525
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for your loyalty and for choosing us for your 4th INFINITI! We're thrilled to hear that our team continues to provide you with the fast, friendly, and exceptional service you deserve. Going above and beyond for our customers is our priority, and it’s wonderful to know it makes a difference. Enjoy your INFINITI, and we look forward to serving you for many more miles to come!

November 06, 2024

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Employee Rating

Infiniti service (complimentary 1st oil change) was quick and professional. Welcoming and friendly service office. More

by msalazar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

INFINITI Roseville responded

Thank you for your kind words! We're delighted to hear that your first oil change went smoothly and that our service team provided a welcoming and professional experience. It was our pleasure to assist you, and we look forward to continuing to serve you and your INFINITI in the future. Safe driving!

November 04, 2024

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Employee Rating

Over all customer service and service advisor did excellent job on helping us with our vehicle More

by Sony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry, Micah Caplan

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Nov 05, 2024

INFINITI Roseville responded

Sony, Thank you for the 5-star review! We are so glad our service team took such amazing care of you and your vehicle during your service visit. We look forward to the next time we can assist you!

November 04, 2024

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Employee Rating

Tech communicated w/ updates, service was timely (waited for car), waiting area was clean, no one tried to sell me anything i didn’t need! More

by KIERNORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

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Nov 05, 2024

INFINITI Roseville responded

Thank you for your amazing feedback! We're so glad you had a wonderful service experience with us. We look forward to the next time we can assist you!

November 04, 2024

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Employee Rating

Tried very hard to make it right for me coming from Galt. Checked car while I waited to see what the service entailed. More

by Barb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

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Nov 04, 2024

INFINITI Roseville responded

Barb, Thank you for the 5-star review! We are so glad we could be here to assist you, we look forward to the next time!

November 02, 2024

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Employee Rating

Fast friendly service with no surprises or up selling. Construction going on but still comfortable wait areas. More

by RLHENSLEE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear you had a fast and friendly experience! It's great that you found our waiting areas comfortable despite the improvements being made to our facility. We appreciate your understanding and look forward to serving you again soon!

October 30, 2024

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Employee Rating

Have enjoyed working with Jairo Gutierrez. He is straight forward and explained everything to me regarding the 30K service and purchase of new tires. Also excellent at making sure I was able More

by NCLAPREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

INFINITI Roseville responded

Thank you for sharing your positive experience with Jairo! We're glad to hear he provided exceptional customer service during your visit. We appreciate your trust and look forward to helping you keep your vehicle in great shape for miles to come!

October 25, 2024

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Employee Rating

Good service, understanding and helpful staff. Work done on time and the price was right since we have a four year warranty. More

by RKLEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a wonderful experience with us! We look forward to the next time we can assist you!

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