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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez | Page 11

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Jairo Gutierrez

November 04, 2024

Dealership Rating
Employee Rating

Over all customer service and service advisor did excellent job on helping us with our vehicle More

by Sony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry, Micah Caplan

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Nov 05, 2024

INFINITI Roseville responded

Sony, Thank you for the 5-star review! We are so glad our service team took such amazing care of you and your vehicle during your service visit. We look forward to the next time we can assist you!

November 04, 2024

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Employee Rating

Tech communicated w/ updates, service was timely (waited for car), waiting area was clean, no one tried to sell me anything i didn’t need! More

by KIERNORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

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Nov 05, 2024

INFINITI Roseville responded

Thank you for your amazing feedback! We're so glad you had a wonderful service experience with us. We look forward to the next time we can assist you!

November 04, 2024

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Employee Rating

Tried very hard to make it right for me coming from Galt. Checked car while I waited to see what the service entailed. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

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Nov 04, 2024

INFINITI Roseville responded

Barb, Thank you for the 5-star review! We are so glad we could be here to assist you, we look forward to the next time!

November 02, 2024

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Employee Rating

Fast friendly service with no surprises or up selling. Construction going on but still comfortable wait areas. More

by RLHENSLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear you had a fast and friendly experience! It's great that you found our waiting areas comfortable despite the improvements being made to our facility. We appreciate your understanding and look forward to serving you again soon!

October 30, 2024

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Employee Rating

Have enjoyed working with Jairo Gutierrez. He is straight forward and explained everything to me regarding the 30K service and purchase of new tires. Also excellent at making sure I was able More

by NCLAPREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

INFINITI Roseville responded

Thank you for sharing your positive experience with Jairo! We're glad to hear he provided exceptional customer service during your visit. We appreciate your trust and look forward to helping you keep your vehicle in great shape for miles to come!

October 25, 2024

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Employee Rating

Good service, understanding and helpful staff. Work done on time and the price was right since we have a four year warranty. More

by RKLEVY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a wonderful experience with us! We look forward to the next time we can assist you!

October 25, 2024

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I appreciate that the team got my vehicle completed in the promised time and accommodated my schedule as well! More

by JASONBELLES
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

INFINITI Roseville responded

Jason, Thank you for the 5-star review! We are so glad you had a quick and efficient visit to our service center! We appreciate the kind words and look forward to the next time!

October 25, 2024

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Employee Rating

Jairo took good care of my car immediately, very satisfied of his service. Highly recommended. More

by ATTYKENAVELINO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

INFINITI Roseville responded

Thank you for taking the time to share your experience with Jairo! We are so glad he took such amazing care of you and your vehicle. We appreciate the recommendation and look forward to the next time!

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