Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Jairo Gutierrez

May 21, 2025

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Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c More

by Cliff Lowrie
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2025

INFINITI Roseville responded

Cliff, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jairo provided you with such outstanding service during your visit. We’re especially glad he was able to address all your vehicle’s needs, including the recalls, and ensure everything was handled with care. Jairo truly is a valued member of our team, and your recognition means a lot. Thank you again for trusting us—we look forward to serving you again in the future!

May 18, 2025

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Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva
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Recommend Dealer
Yes
May 19, 2025

INFINITI Roseville responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the shuttle service helped make your visit even more convenient. It's wonderful to know your 2017 QX50 is running like new — that’s exactly what we aim for! We truly appreciate your support and look forward to welcoming you back next time.

May 08, 2025

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The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA
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Recommend Dealer
Yes
May 09, 2025

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad our team took amazing care of you and your vehicle during your visit. We look forward to continuing to serve you.

April 25, 2025

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go More

by Privateron
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Recommend Dealer
Yes
Apr 28, 2025

INFINITI Roseville responded

Thank you for your kind words and 5-star review! We are so happy to hear that Jairo, Dan and Rodney were able to provide you with 5-star service, we are glad to have them as part of our team. We appreciate your loyal business!

April 21, 2025

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Jairo, was very helpful customer service was excellent took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it aw More

by kl95822@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

INFINITI Roseville responded

Thank you so much for the amazing review! We are so glad to hear that Jairo took amazing care of you during your visit. He really is amazing! We look forward to continuing to serve you.

April 21, 2025

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Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G.
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Alyssa Ussery , Esther

Apr 22, 2025

INFINITI Roseville responded

Christopher, Thank you for taking the time to share your amazing experience! We are so glad our team members made such a lasting impression! We really do love to go the extra mile for our clients and we're glad you were no exception. We look forward to continuing to serve you!

April 19, 2025

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Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m More

by JAM6060
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

Apr 21, 2025

INFINITI Roseville responded

Thank you for taking the time to share your feedback and for recognizing Alyssa’s professionalism. We understand the frustration with delays, especially when you're dealing with a check engine light. Unfortunately, shipping times for parts are managed directly by the OEM, and while we try our best to expedite every order, we don’t have control over those timelines. We truly appreciate your patience and are here if you need anything further while the part is en route. If needed, please feel free to contact our Service Manager, Michael Jeffries at 916-770-8400.

April 14, 2025

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It was very clean and quick. My oil change and complimentary car wash took about 90 minutes More

by N.ARMOUR
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Recommend Dealer
Yes
Apr 15, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are glad you had a great service visit with us. We look forward to the next time we can assist you.

April 11, 2025

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My car was in & out for a new battery. Quick & efficient & got me back on the road. More

by ROZAN.ESPARZA
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

Apr 14, 2025

INFINITI Roseville responded

Rozan, Thank you for the positive review! We are so glad your visit was quick and efficient! We look forward to the next time.

April 05, 2025

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The check in process was fast. Jairo was knowledgeable and answered all questions regarding revised estimate of the work needed. He helped me to pick out was needed to be done ri More

by ADM0652
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Recommend Dealer
Yes
Apr 07, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Jairo was able to assist you efficiently and answer all your questions with clarity. We truly appreciate your kind words and are happy you had a positive experience. We look forward to a long-lasting relationship!

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