Jairo Gutierrez

This is my first Infiniti. I took it to the shop for a Rattle I thought was in the console they figured out quickly. It was just something loose on the rearview mirror and had I took it to the shop for a Rattle I thought was in the console they figured out quickly. It was just something loose on the rearview mirror and had it fixed within a day. I’m really pleased with the service. More

by julie weaver Verified Customer Verified Customer

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I did a drop in oil change and my vehicle was received in a timely fashion. My oil change was done quickly, and my vehicle was returned cleaner than when I dropped it off. a timely fashion. My oil change was done quickly, and my vehicle was returned cleaner than when I dropped it off. More

by BILLYSAUKKOLA Verified Customer Verified Customer

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Jairo Gutierrez from the service department was responsive to all my questions and requests (via email, phone, and text) about available options prior to scheduling service. Didn't feel pressured a responsive to all my questions and requests (via email, phone, and text) about available options prior to scheduling service. Didn't feel pressured and wasn't up sold. Loaner vehicle was provided, which was a big plus. More

by InfinitiBear Verified Customer Verified Customer

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Excellent service, friendly people, easy access and easy to make appointments I loveit dealer I would recommend it Up to make appointments I loveit dealer I would recommend it Up More

by MACEL5 Verified Customer Verified Customer

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I took my car in for an oil change and it took about an hour and 15 minutes, just as they said. They washed my car as well which was a nice surprise. I walked across the street to Home Depot and got back hour and 15 minutes, just as they said. They washed my car as well which was a nice surprise. I walked across the street to Home Depot and got back as they were washing the car. I did get a text about a couple items they recommended fixing, and it was very easy to select the option to repair or not on my cell phone. More

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Received excellent customer service through the entire process. Detailing was especially well done too. Very pleased overall. process. Detailing was especially well done too. Very pleased overall. More

by MBECKE2266 Verified Customer Verified Customer

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Jairo, thanks much for bringing the tech out and explaining the work and next steps for our FX. Going the extra step and pointing out the loose wiring from the UHaul trailer brakes install was appre explaining the work and next steps for our FX. Going the extra step and pointing out the loose wiring from the UHaul trailer brakes install was appreciated. You earned my business! More

by Greg Kister Verified Customer Verified Customer

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Jairo is excellent to work with and is always very helpful when it comes to scheduling service helpful when it comes to scheduling service More

by SHEREEJ72 Verified Customer Verified Customer

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Dan was friendly and professional. I called with concerns about my car losing power and he got me right in to find out what’s going on I called with concerns about my car losing power and he got me right in to find out what’s going on More

by MSSHAWANA Verified Customer Verified Customer

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Provided excellent service in a timely manner in a very courteous even though the dealership made no money. courteous even though the dealership made no money. More

by cuzinjay24 Verified Customer Verified Customer

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