Jake Doyle | Page 52

Amazing service I can't begin to say how amazing the staff at mowhawk Honda is. From the moment I walked in, to the moment I left they were fabulous. my sales consult I can't begin to say how amazing the staff at mowhawk Honda is. From the moment I walked in, to the moment I left they were fabulous. my sales consultant Damon Luton was excellent as well as Andy Guelcher who really worked with me and went above and beyond to help me stay in my price range. Even picking up my CRV Jacob Doyle the delivery coordinator was so helpful and answerd all my questions. I will most definitely recommend anyone and everyone I know to go to Mohawk Honda. Im so happy with the service I received here and will definitely be back in the future! More

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Excellent Always great service and friendly people. Second vehicle from here and would go back again when the time comes. I would recommend this place to anyone Always great service and friendly people. Second vehicle from here and would go back again when the time comes. I would recommend this place to anyone More

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Wonderful Experience at Mohawk Honda From the moment I stepped into Mohaw Honda until accepting the delivery of a new CRV, I experienced nothing but, friendly, professional service from e From the moment I stepped into Mohaw Honda until accepting the delivery of a new CRV, I experienced nothing but, friendly, professional service from everyone that I dealt with. Their service is beyond reproach. If you are anticipating the purchase or lease of a vehicle, Mohak Honda should be at the top of your list. More

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Perfect I had a great experience with the dealership! Damon was the salesperson that I worked with, and he worked hard to help make the sale work for my comfo I had a great experience with the dealership! Damon was the salesperson that I worked with, and he worked hard to help make the sale work for my comfort and my finances. It was a great pleasure working with Damon and the team at Mohawk Honda, including Mike in Finance, Leigh, and the technician that showed me the technology in the car. I am sure to return to Mohawk Honda, and will recommend Damon and the team at Mohawk Honda to many others. More

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Courteous, fast, fair I went to Mohawk Honda because I have bought cars from them in the past. I had questions regarding buying as opposed to leasing. Both options were exp I went to Mohawk Honda because I have bought cars from them in the past. I had questions regarding buying as opposed to leasing. Both options were explained to me by comparison so I fully understood which option would be better for me. When I went to pick up my vehicle, every option in the car was fully explained to me. I was also given a business card to call if I had questions. I have dealt with Mohawk Honda for many years and find their service department and sales department to be very courteous and helpful. I highly recommend Mohawk Honda. More

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3rd time around This is our third vehicle (Honda CRV) that we have purchased. The over all experiences and service department are very good. The only thing we would This is our third vehicle (Honda CRV) that we have purchased. The over all experiences and service department are very good. The only thing we would suggest is that the musical entertainment be moved to a different location. It was difficult to converse with the salesperson and hear what they are telling you. More

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Certified '14 Honda Odyssey Mohawk honda made finding the right certified used car a breeze. Zach really listened to our needs and wants to help us decide which cars to test driv Mohawk honda made finding the right certified used car a breeze. Zach really listened to our needs and wants to help us decide which cars to test drive and ultimately which car to purchase. Ashley answered a lot of our questions for us when Zach was busy and relayed messages to him to keep us all on the same page. Eric explained all of our financing options with us to help us figure out which one was right for us. Aelyn sat with us and walked us through the car features when we bought the car, answering all of the questions we had at that time. The next day after purchase, Junior answered new questions that emerged after purchase. Micah came out to say Hello and welcome us to the Honda family. He helped connect us with Jake to help troubleshoot a setting question that Junior and I were confused on. We have yet to meet an employee at Mohawk Honda who didn't go out of their way to make our experience as smooth and informative as possible. I highly recommend purchasing from Mohawk Honda and would definitely do business with them again. More

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New vehicle purchase. This is the second vehicle I have purchased working with Mike. His knowledge of the product is excellent and he is very good to work with. Jake is the This is the second vehicle I have purchased working with Mike. His knowledge of the product is excellent and he is very good to work with. Jake is the delivery coordinator. He presents himself well and again his knowledge of the vehicle is excellent. More

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Superior Car Buying Experience Mark and Greg located and delivered the vehicle that I wanted, when I wanted it, gave me a fair price, and attended to all details with very little ef Mark and Greg located and delivered the vehicle that I wanted, when I wanted it, gave me a fair price, and attended to all details with very little effort on my part. Mark answered questions regardless of business hours and followed up with other departments on his days off. Michael went above and beyond for me with the financing, warranty, and service options. Jake methodically went through all of the vehicle functions and answered all of my questions. Every single employee was friendly and courteous during my two visits to the dealership. This is a highly professional business which is staffed very well and has the resources to take care of you and get you exactly what you need. More

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PURE JOY! I am almost 60 years old and have owned 15 cars in my life. Seven have been Honda's (3 Civics, 1 del Sol, 2 Accords and 1 CRV), and of these 5 were p I am almost 60 years old and have owned 15 cars in my life. Seven have been Honda's (3 Civics, 1 del Sol, 2 Accords and 1 CRV), and of these 5 were purchased new. Although I have actually referred a friend to Mohawk Honda, who told me they were totally shocked at how great their experience was, I have not. Until my lease of a 2017 Civic Sedan EX. My experiences with other Honda dealers have never been bad...all have truly been positive. But my experience today - sincerely - just was unbelievably fantastic. I mean, really, I honestly had no idea how great today was. I have to say that, to start with, my 2005 Accord died an early death 3 days ago (156,000), largely due to my horrible lack of maintenance, resulting in my timing chain breaking and subsequent instant death of the engine. The timing of my Accord's demise was not very good because finances have been challenging. Due to finances, I was planning on buying a used car. I called Mohawk Honda yesterday and explained my situation, and was looking for some guidance. Right from that phone call I was feeling a level of comfort. They suggested that I look into a lease rather than a used car, because the monthly payment would be about the same but I would have a full new car warranty and only need to worry about gas and oil for 36 months. That made perfect sense to me. I was put in touch with Lindsey Haraden within an hour and, within another hour and a few phone calls between me and Lindsey and my wife I made an appointment for 10:00 this morning to look at a '17 Honda Sedan. Lindsey helped me so much over the phone that I was sincerely very impressed at her knowledge and insight. This was my first car lease, so Lindsey was particularly helpful explaining details to me....and also details my wife thought to ask, that I did not. So, today my wife and I met Lindsey at 10:00. I don't know how to describe in words how impressed I was with Lindsey. It was a bit like working with family who was a complete expert in a field I needed help in, and the entire conversation was like I was talking to a good friend. Her communication was thorough yet down to earth, and insightful. To say that there was no sales pressure would be a huge understatement - she clearly seemed to only care to help me get the wheels I wanted and could afford. While I was just kind of looking around the showroom, which was pretty busy, I noticed over and over again how happy, and polite, all the Mohawk Honda staff seemed to be. I mentioned that to someone who was working with Lindsey (who's name I unfortunately forget) and she just glowed about how great it was to work there. I mentioned it later to Lindsey, and generally what I heard her say was that she loved her job and helping people. Both mentioned several community benefits Mohawk Honda participated in - some of which I had already been aware of. During the test drive the four of us tooled around Scotia, and shot over to I-780 so I could feel the interstate drive because my travel will be 90% Northway in reverse-commute mode (thankfully!). Before we left the lot Lindsey walked me through many of the car's features. I have to say that the new Civic design REALLY impressed me. My wife's Accord and my old Accord did not have much in the way of zip, but this Civic most certainly did. I found myself REALLY surprised at how much I liked the car.....and to be honest, I was expecting an experience similar to our Accord's. This Civic reminded me quite a lot like my old del Sol - which was my all-time favorite Honda ever. Even though I am really impressed with the new Civic, I just don't think it can beat how fun the del Sol was. Immediately after we pulled into the lot I declared "sold'! Lindsey walked me through most of the paperwork, including the DMV stuff and jumped in to help steer the insurance info over the phone (on a Saturday). She also provided training to her 'side kick', and my observations are that she was as thorough and insightful with the trainee as she was with me. Lindsey handed me off to Tom for some of the financing work, and Tom was also very helpful. Again, due to recent financial challenges, I was a bit concerned as to how that would go. Much to my relief, our credit hit the highest level, so....yet another blanket of comfort from Mohawk Honda. Lindsey then handed me off to Jake, who walked me through the interior and exterior aspects of the car. Although Lindsey had hit on several of the same details, Jake was very patient and helpful. My experience with Jake caused me to recall my previous experience when I was walked through my last Honda purchase prior to this one, my wife's 2012 Accord. While the person at another dealership was most certainly helpful, I have to say that Jake just seemed to come across with a bit more patience. Today happened to be the coldest day of the winter...VERY blustery....so, I was impressed with how patient he was, especially given the weather and pointing out exterior details. After Jake was done helping me, my wife and I finished signing the financing paperwork and I was on my way home. So, three days ago I killed my car and was on high anxiety. Three days later, I am in a place that I could never have expected to be. All of this......ALL of this......is absolutely due to the folks at Mohawk Honda who helped me from the first phone call to the last handshake. All I can say is that I love these guys, and I cannot possibly imagine how buying a car could be more down to earth, painless and.....actually......joyful. I am just totally, totally blown away with how great this place is. More

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