Jake Forwood

Jerry's Chevrolet are Very good and excellent people. Communication excellent. Behavior to customer excellent. Job excellent. Thanks so much. Communication excellent. Behavior to customer excellent. Job excellent. Thanks so much. More

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Staff are always professional and knowledgeable. Technicians do a great job. I bought the car there and rely on them to service it. Technicians do a great job. I bought the car there and rely on them to service it. More

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I’m very impressed by the efficiency and honesty of this dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was nervous about my experience. But it couldn’t have gone more smoothly. Jake took very good care of me, from quickly diagnosing the problem, to efficiently repairing the issue in only a couple of days, to getting me into a GM-paid rental car while mine was in the shop. I cannot recommend Jerry’s highly enough. More

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Jacob Forwood was my service advisor for an issue I had with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the veh with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the vehicle to Brooks Huff Auto for a second opinion. The Brooks Huff team told me it was a known injector issue with that year Suburban and recommended I go back to a Chevy dealership for the warranty work. I took the car to Jerry's, Jacob evaluated the situation, had the team do the diagnostic and confirmed what Brooks Huff indicated. Jerry's service took care of the injectors and completed the repair under warranty at no cost to me. Jacob and team at Jerry's was great and very professional. When I go to trade in my Suburban on an EV version a few years from now I will head to Jerry's Chevrolet. Thanks all. More

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Very good service. Addressed issues to be repaired. Finished on time as promised. Everyone friendly. Addressed issues to be repaired. Finished on time as promised. Everyone friendly. More

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Jake at Jerry’s was excellent He worked with my warranty company to get my car repaired and scheduled a rental car, on my behalf, for the duration of my repair. company to get my car repaired and scheduled a rental car, on my behalf, for the duration of my repair. More

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Complained I arrived early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Then told me he would have to mail my receipt because he did not know how to write it up. The issue was the dip stick was incorrect put back in at the time of my oil change and I could smell fumes in the car. Then I had grease on the car and inside the door. I asked for a car wash and was told I would have to wait 10 mins. Not really sure why. It is usually not like this. More

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I checked in at around 10:10 I had appointment at 10:30 I walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why it took them so long. I'm sorry for that person, but they needed to get me out faster. More

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Everyone is awesome and the work was done quickly and professionally. I would like to thank Jake,Heather,managers, and technicians. professionally. I would like to thank Jake,Heather,managers, and technicians. More

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They got the job done and they were pretty good They were professional about their job. professional about their job. More

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