Jake Friedberg | Page 20
Service Writer/ Service Advisor / Fleet Profesional
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
Hello my name is Jacob Friedberg. I have worked for Sands Chevrolet for over 10 years. My goal here at Sands is to deliver a 5 plus star rating every time you come and see me. I will make sure you understand the work and services being performed and the value in doing so. No one likes to go to the repair shop but when you have someone on your side its a totally different experience. See you soon! And have a great day!
Read moreDealership Experience
21 yrs, 6 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
DEALER RATER CERTIFIED
GENERAL MOTORS CERTIFIED
ASE CERTIFIED
SERVICE TECHNICAL COLLEGE GRADUATE
216 Reviews
Write a Review216 Reviews of Jake Friedberg
May 12, 2016
Service Vehicle Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, serv Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, service complete, and washed. Very happy.. More
May 05, 2016
Superior service Yesterday was world class service day for our auto! Fantastic service with Jacob and everyone involved in fixing the A/C unit. Everything was professi Yesterday was world class service day for our auto! Fantastic service with Jacob and everyone involved in fixing the A/C unit. Everything was professional and frendly! More
April 30, 2016
Jake was awesome Every so often I am lucky enough to meet someone who truly exudes professionalism, customer service, and a genuine care for whatever it is they do...J Every so often I am lucky enough to meet someone who truly exudes professionalism, customer service, and a genuine care for whatever it is they do...Jake is definitely one of those individuals. He made my experience simplistic, fast, and even made me want to bring my car back! Sands has a true gem on their hands! More
April 28, 2016
Great dealership Sands is a great dealership, very spacious, clean, friendly sales staff and great too dicker with. As soon as the deal is stuck, your down in financia Sands is a great dealership, very spacious, clean, friendly sales staff and great too dicker with. As soon as the deal is stuck, your down in financial getting the paperwork done. They also have some nice vintage cars you can look at along with new corvette's to dream about. This is our 2nd new vehicle purchase and 1 used after becoming Az. residents in 2010. There service department is top of the line. More
Other Employees Tagged: Thomas Hughes, Bud and Blair (terrible with full names)
April 28, 2016
Beat the summer heat Over the course of two trips to the dealership my A/;C finally blows cold air. 1st trip ended in parts replaced with no apparent fixes the best we cou Over the course of two trips to the dealership my A/;C finally blows cold air. 1st trip ended in parts replaced with no apparent fixes the best we could get was 55 degrees duct temp at a stand still followed by 70 degrees at speed. The following week, I discussed with the service advisor that I anticipated I would need a new compressor and received a worst case scenario quote. I approved the quote, set up an appointment and all was set. I thought. Arrived Monday morning at 7am and with no issues left my vehicle at the dealer. To my surprise, I took a call from the advisor, 5 hours later, telling me that they did not have a compressor in stock. Disappointed, I had to leave the car over night. Didn't get my car back until after 4pm the next day. Car was washed and ready to go and works fine. Good quality service just not a perfect world this time. More
April 27, 2016
Usual excellent service As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. More
April 26, 2016
Oil change Jake was great. Took care of a recall before I received the notice in the mail. Fixed alignment while we waited. Great price and friendly. Jake was great. Took care of a recall before I received the notice in the mail. Fixed alignment while we waited. Great price and friendly. More
April 24, 2016
Service on Corvette Jake is an outstanding service rep. He is a great asset to the service department and the dealership. He is very knowledgeable about my vehicle. Jake is an outstanding service rep. He is a great asset to the service department and the dealership. He is very knowledgeable about my vehicle. More
April 24, 2016
Comfort & Ease Such a nice person to come across. Never pushes anything on me, just listens to what I need. Having a toddler with you when you're getting your car se Such a nice person to come across. Never pushes anything on me, just listens to what I need. Having a toddler with you when you're getting your car serviced is not so much fun per say, but when a guy like this comes along and is very attentive to you to make you and your child feel comfortable while we wait, nothing beats that. The drive I make from Phx to Surprise is well worth it. Thank you Jake, your awesome! So glad this place was recommended to us. More
April 23, 2016
Top notch service I have taken all my vehicles to Sands Chevrolet every since they opened over 4 yrs ago. You hear a lot of horror stories about service dealerships but I have taken all my vehicles to Sands Chevrolet every since they opened over 4 yrs ago. You hear a lot of horror stories about service dealerships but I can honestly say that Jake and Sands Chevrolet has always treated me with respect. I highly recommend!! More

