71 Reviews
Write a Review71 Reviews of Jake Hengsteler
December 30, 2018
Unsatisfactory Took 3 days to determine the problem ... Did not even do a test just replaced the battery and did not even check to note that it was under warranty Took 3 days to determine the problem ... Did not even do a test just replaced the battery and did not even check to note that it was under warranty More
December 29, 2018
Excellent Jake is the best service manager in the world. I will always use him. Moore Jeep is very good business. Every time I recieved guick courteous service Jake is the best service manager in the world. I will always use him. Moore Jeep is very good business. Every time I recieved guick courteous service. More
December 29, 2018
Tire repair Quick service. Thorough and polite. Fixed and I was out the door!! Jake is the best service guy in town!!!!! He takes care of all our vehicles and is Quick service. Thorough and polite. Fixed and I was out the door!! Jake is the best service guy in town!!!!! He takes care of all our vehicles and is the most knowledgeable associate we have encountered. More
December 29, 2018
oil change service I called this oil change "service" on purpose. Moore Jeep really does a thorough maintenance procedure above and beyond simply changing your oil and I called this oil change "service" on purpose. Moore Jeep really does a thorough maintenance procedure above and beyond simply changing your oil and filter. Their comprehensive inspection provides peace of mind thqt your vehicle is ready for anything! Always courteous, knowledgeable and professional, I have been most impressed with all of the service staff wgenever I take my wrangler in for service.....thank you More
Other Employees Tagged: Aaron Angel , Spencer Fredlund
December 20, 2018
Excellent service! Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake h Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake has been the best service guy I’ve ever had. He’s always very friendly, honest, and in constant communication letting me know where my vehicle is at in the process. He always works super hard and I appreciate that. i highly recommend using Jake as your service technician. More
December 19, 2018
Excellent Service!! It was easy to call and schedule my service appointment. I arrived and had the oil changed and a minor programming recall done on my Jeep Cherokee. Th It was easy to call and schedule my service appointment. I arrived and had the oil changed and a minor programming recall done on my Jeep Cherokee. Thanks for the great service! More
Other Employees Tagged: Dustin Shepherd, Justin Humphrey , Kyle Ostwald
December 18, 2018
Quick and easy but not comparable to other dealers Always quick and easy to get into but feel the service is subpar. As a dealership I am sad you don’t have a car wash and when I asked for a tire rotat Always quick and easy to get into but feel the service is subpar. As a dealership I am sad you don’t have a car wash and when I asked for a tire rotation it’s another $18 yet I’m already paying almost $80 for a service. I also asked to have my tires filled to get into my car and every tire is at a different pressure and still lower than it should be for recommended tire pressures. I love my Jeep but services are not my favorite. The staff is always kind though can’t name them for corporate short comings. More
Other Employees Tagged: Spencer Fredlund, Mike Harrington, Kyle Ostwald
December 15, 2018
Always pleased guy The service is the best. Jake service writer is the best..very honest and trustworthy. I bought my car at the dealership.and always hVe taken it to The service is the best. Jake service writer is the best..very honest and trustworthy. I bought my car at the dealership.and always hVe taken it to more for service.17 years now.always received quality service More
December 13, 2018
Best service center in the world. Jake is the best service manager in the company. Great job on detailing the engine. Service was completed quickly and with great professionalism. Grea Jake is the best service manager in the company. Great job on detailing the engine. Service was completed quickly and with great professionalism. Great job by mechanical staff. More
December 12, 2018
Overall good service Each time I come for oil change or other service, I am treated with respect and honesty. Comfortable conditions if you choose to stay and hang out or Each time I come for oil change or other service, I am treated with respect and honesty. Comfortable conditions if you choose to stay and hang out or free shuttle service to anywhere you want to go. More
Other Employees Tagged: Justin Humphrey , Travis Reagan