Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller | Page 8

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
124 Reviews
4.1

124 Reviews

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124 Reviews of Jake Mueller

March 15, 2025

Dealership Rating
Employee Rating

I made an appointment when I got there. They said they didn’t have my appointment. The second time I made an appointment I was told it would be about two hours when I got there. It changed More

by Bonnie markham
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Mar 19, 2025

Bell Honda responded

We understand that your appointments did not go as planned and that the wait times were longer than expected. We appreciate your feedback and will use it to improve our scheduling process. If you would like to discuss this further, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 05, 2025

Dealership Rating
Employee Rating

Service at this facility is topnotch. Every time with anyone of their service menbers is excellent. Very communicative and informative. I have been servicing my car with them for five ye More

by VJVANDERMEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Bell Honda responded

Thanks! We're thrilled to hear about your consistently positive experiences over the past five years. Our team strives to provide excellent service and clear communication, so your feedback means a lot. We look forward to continuing to serve you!

March 04, 2025

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Employee Rating

Excellent customer service, in depth explanation on how the vehicle operates and the differences between models More

by SMITHC.BRENDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith, Walid Doumit

Mar 05, 2025

Bell Honda responded

Glad we could be your helpful, local experts! We pride ourselves on being a team you can always rely on, and we're glad you found the in-depth explanation of our vehicles and their differences valuable. We appreciate your feedback!

March 02, 2025

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Employee Rating

Heman was very easy to work with and was thorough in describing the process and what our options were. All in all it was a good buying experience. More

by STORNQ01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heman Kue, Dominic Jackson

Mar 03, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Heman made your buying experience smooth and informative. Your satisfaction is our priority, and we look forward to serving you again!

February 18, 2025

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Employee Rating

The best experience I’ve ever had thank you to Bell Honda for everything! I will definitely return. More

by XAVIER_GRIGG3335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that you had the best experience with us. We appreciate your support and look forward to welcoming you back to Bell Honda in the future!

February 17, 2025

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Employee Rating

Great pricing and friendly staff. Made buying a new car painless and fun. I recommend Brett he is very helpful. More

by gmjorge1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Brett Smith

Feb 18, 2025

Bell Honda responded

Thanks! We’re thrilled to hear you had a great experience with our team and Brett. Making the car-buying process enjoyable is what we strive for. Your recommendation means a lot to us! Enjoy your new ride!

February 06, 2025

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Employee Rating

Everyone is nice, knowledgeable and willing to help. There is a good variety of cars. More

by PJKARLSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated our car selection. We’re always here to help and look forward to seeing you again soon!

February 05, 2025

Dealership Rating
Employee Rating

Everyone is friendly and helpful whenever I call to schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. More

by KMAJCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. Keeping our customers informed and happy is our top priority. Looking forward to assisting you again!

January 24, 2025

Dealership Rating
Employee Rating

Right before Xmas I bought a new 2025 car. 5 days later I had a warning emissions light come on. A lot of stress and uncertainty and the sales rep and all mgmt pretty much ignored me to help e More

by JMalejandro02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Smith, Jessica Aguilar

Jan 27, 2025

Bell Honda responded

We understand how concerning it can be when a new car shows a warning light, especially so soon after purchase. We're sorry to hear that you felt unsupported during this time. Providing our customers with peace of mind is a top priority for us, and we regret that we didn't meet that expectation in your case. If you're still experiencing any issues or have lingering concerns, we'd love the opportunity to assist you further. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com,

January 15, 2025

Dealership Rating
Employee Rating

Bell Honda is: Professional all the time Great communication all the time Price is very fair all the time I will always buy my Honda at Bell Honda. More

by INGE_W0LF_AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our professionalism, communication, and pricing. Your loyalty means the world to us, and we look forward to serving you again at Bell Honda!

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