Jake Mullen

Jake Mullen was very helpful and knowledgeable about the market and the dealer's inventory. Jake was also very accommodating in that we needed to have the car delivered, so to speak, due to the fact of the market and the dealer's inventory. Jake was also very accommodating in that we needed to have the car delivered, so to speak, due to the fact of the timing, job obligations and our specific situation. The dealership was clean and quite comfortable. Friendly atmosphere and friendly staff. More

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My experience was perfect. Jake was informative and explained the process. I felt like I've known him for years Jake was informative and explained the process. I felt like I've known him for years More

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I had the pleasure of meeting jake last week and right I felt very comfortable in knowing that I was dealing with an honest person. He treated me as I felt like I should be . I would not hesitate to do bu I felt very comfortable in knowing that I was dealing with an honest person. He treated me as I felt like I should be . I would not hesitate to do business with jake and his sales manager again More

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Royal gave us the Royal treatment! From start to finish, our experience at Royal was outstanding. The team was incredibly responsive, attentive and truly went above and beyond to make From start to finish, our experience at Royal was outstanding. The team was incredibly responsive, attentive and truly went above and beyond to make sure we had everything we needed. They listened to what we were looking for, presented great options, and made the entire purchase process, smooth and stress-free. A special shout out to Jake! He was absolutely phenomenal! His customer service was top-notch and we can’t thank him enough for his professionalism, patience, and supports throughout the process. We left feeling confident and excited about our purchase. We’ll definitely be back in the future and highly recommend Royal to anyone in the market for a vehicle! Thank you Royal, and thank you Jake! More

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Enjoyed the experience at Royal Cadillac. Both Ahmed and Jake were great to work with and made this buying option the best! Thank Yu! Both Ahmed and Jake were great to work with and made this buying option the best! Thank Yu! More

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Jake is absolutely phenomenal! He was knowledgeable with all of our questions. He knew the vehicles very well. He advocated for our once during the purchasing process. He did such He was knowledgeable with all of our questions. He knew the vehicles very well. He advocated for our once during the purchasing process. He did such a good job. We actually ended up buying two new vehicles! It was such a fun experience. Unlike any other purchasing experience we’ve had before. Jake is also absolutely hilarious but meticulous and professional at the same time!Van and Ethan We’re also extremely helpful and we felt like they gave us the Best deal possible. We will definitely be back! Thank you so much to the team at Royal GMC. You guys truly went above and beyond. (And we had a blast!) More

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Service I received at Royal Cadillac was high caliber at every stage of my purchase. every stage of my purchase. More

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Thanks for the great service love my vehicle thank you the service was amazing keep up the good work the service was amazing keep up the good work More

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Jake and the whole experience was great! We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issu We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issues with the car, which I was able to text Jake about and he got me set up with the service department right away. Tim and the service department were great as well! Very communicative and understating. This is definitely the best car dealer experience I’ve ever had. The whole Royal group gets an A++ in our book! Thank you all! More

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Royal literally treats their customers like royalty, sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new o sales associate was polite, professional and best of all not pushy, this dealership by far is the only one to visit if your in the market for a new or used vehicle! Thank you for the pleasant experience Royal. More

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