"Outstanding service. Stopped to look at a SUV and ended..."
Outstanding service. Stopped to look at a SUV and ended up leaving with a new SUV. Main reason besides I really like the Envision ST was the way I was treated. Scott was very professional and really cared about my vision of what we needed. Great Job Scott!
"Royal is a clean establishment where all of the employees..."
Royal is a clean establishment where all of the employees practice great hygiene, all of the staff I encountered were not offensive in their hygiene or demeanor. The bathrooms were very clean no matter what time I was at the establishment. The refreshments were readily available and easy to find.
"Julio was great to deal with. Friendly and informative...."
Julio was great to deal with. Friendly and informative. Buying processs went very smooth.
"Christian and the sales managers Ryan and Garrett were..."
Christian and the sales managers Ryan and Garrett were fantastic. Professional service with polite and personable conversation. Christian was extremely easy to work with. Especially enjoyed talking with Garrett as I waited for paperwork. All of my questions were answered. Vehicle was received in perfect condition.
"Scott was awesome to work with. Provided a good overview..."
Scott was awesome to work with. Provided a good overview of the Yukon before we ordered it. He kept us in the loop in the vehicle status as well as looking for a vehicle that could deliver within the wait time. Scott ultimately was able to get the Yukon we were looking for earlier than expected. On delivery he thoroughly went through the vehicle features and made the buying process quite seamless. Would definitely recommend to others looking for a vehicle.
"This was actually Royal Buick GMC CADILLAC of Tucson...."
- Bob and Denise
This was actually Royal Buick GMC CADILLAC of Tucson. Our first experience with this dealer was terrific. We were 'just looking' and were met immediately by Scott Abbott. He knows his product inside and out and made us such a great offer that we traded in two vehicles for a Cadillac XT6. He thoroughly explained all the features of this fantastic vehicle and said we can call if we have questions. Service after the sale is very important to us and he introduced us to our service manager and we left knowing that we have found a dealer and salesman we want to return to and refer our friends and family to. This was a great experience...and the beautiful roses were icing on the cake. Thank you so much Scott and Royal Buick GMC Cadillac of Tucson.
"Royal Cadillac/Buick is an awesome Tucson auto..."
Royal Cadillac/Buick is an awesome Tucson auto dealership. I was in there just for a quick oil service on my XT5 when salesman Scott & I struck up a conversation in the customer lounge. I had no intention of a car purchase until Scott showed me the newly designed 2021 Buick Envision Avenir. We took it for a spin and I was quite impressed by the style, handling and ride quality of the vehicle. I said that my wife was happy with her 2018 Chevy Equinox and was not looking for a new vehicle either. However, I told Scott that I’d bring her down to take a look and a test ride. We’ll she took it for a test ride and the wife liked it, but only would consider a purchase if we got a fair trade-in offer on the Equinox and that we’d think about it over the weekend. Surprisingly, the dealership allowed us to take the vehicle home for a weekend trial/test ride by ourselves. In short, we returned the vehicle Monday and made the purchase on the vehicle. They gave us a fair trade-in and we’re happy with our purchase. Scott was polite, professional, “no pressure” salesman during the entire process. The traditional gift received after closing the sale is a really nice touch too!
"I've had only positive experiences with Royal. Scott made..."
I've had only positive experiences with Royal. Scott made this process of buying a car super easy and exciting and worked with Garrett to work with my budget and finances. I would recommend to anyone!
"We were able to get a very good price for our Encore and..."
We were able to get a very good price for our Encore and Scott was very personable, kind and fun to talk to! He was also very helpful!
"Scott Abbott when above and beyond on his service... our..."
Scott Abbott when above and beyond on his service... our experience was Great!!! With him and the Flowers really beautiful 😁😁😁
We will recommend this dealership