Jake Sberna
Jake Sberna at Toyota of Brookfield

Jake Sberna | Page 3

Sales Professional

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.5
49 Reviews
4.5

49 Reviews

Write a Review

Industry Experience

4 yrs, 10 mos

49 Reviews of Jake Sberna

February 09, 2023

Dealership Rating
Employee Rating

This dealership is wonderful! I went looking for a new car this past week and Jacob was so helpful. He was extremely knowledgeable and helped us find out dream car. Thanks again! More

by alyy333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023

Toyota of Brookfield responded

Hi, we're glad to hear our Staff Jacob took such great care of you! We hope we can continue to be of service to you down the road!

November 23, 2022

Dealership Rating
Employee Rating

Had a great experience with Jacob Sberna! Submitted a Kelly Blue book instant offer request online for my ‘09 Sienna. Next day met with Jacob to review the process while they appraised my veh More

by Brian M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 24, 2022

Toyota of Brookfield responded

Hi Brian, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2022

Dealership Rating
Employee Rating

Jacob and Chelsea were very helpful in the buyout of a lease on our Rav 4. More

by Love my RAV4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Johnson

Oct 16, 2022

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Safe travels!

August 12, 2022

Dealership Rating
Employee Rating

After spending an hour driving two vehicles and settling on one that I was interested in, they brought me their financial work-up (with prices and taxes) for the vehicles. They added on over $2,000 for unde More

by cwill6266
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 14, 2022

Toyota of Brookfield responded

Hi, we're extremely disappointed to hear that you left Toyota of Brookfield unsatisfied. If you would like to discuss your experience in more detail, please give a call Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

July 22, 2022

Dealership Rating
Employee Rating

HIGHLY going to recommend Jacob to all my friends and family. Not pushy, very accommodating. More

by flowers092595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2022

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 15, 2022

Dealership Rating
Employee Rating

Chelsea Johnson is an absolute delight. Her bubbly personality and wit kept us entertained while waiting for finance to deliberate a deal. Kenny Goodwin was another Chicago native with More

by wmciv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Toyota of Brookfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2022

Dealership Rating
Employee Rating

Worked with Jacob on trading in my cars and he was great to work with. Very knowledgeable and helpful More

by Asd08299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Toyota of Brookfield responded

Hi, we're glad to hear our Staff Jacob took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

June 25, 2022

Dealership Rating
Employee Rating

Jake and the entire team were so easy and wonderful to work with. Great dealership and staff! More

by Katelynmwinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 07, 2022

Dealership Rating
Employee Rating

Jacob was great. It was stress free. He gave me the money that I was looking for. More

by gomogundi
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

gomogundi responded

It was the best experience I had at any dealership. I was just selling my car and I would recommend this place to anyone selling a car. And once again Jacob was the best. Ask for him.

May 31, 2022

Dealership Rating
Employee Rating

Ask for Chris Sberna! He's friendly, knowledgeable and honest! And he has the best sense of humor to make a scary time fun! More

by RebeccaRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna

Jun 02, 2022

Toyota of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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