Jake Shaw
Jake Shaw at Matthews Hyundai of Schenectady
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Jake Shaw

Sales Consultant

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Jake Shaw

April 23, 2025

Dealership Rating
Employee Rating

Scott Braun in Service Tech is a true asset! Top notch. Best at what he does, cares about his job & extremely knowledgeable More

by gingging305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Delorm, Dejon Lewis, Audrey Fairbairn , Scott Braun

Apr 25, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews Hyundai of Schenectady for your service needs, We're glad to hear about your positive experience with Scott! We appreciate your business and great review!

April 02, 2025

Dealership Rating
Employee Rating

The service department took me before my scheduled time and finish quite quickly shorter than I expected. Excellent job. More

by mrpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Apr 03, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

Dealership Rating
Employee Rating

Test drove, made a deal and got my new car the same day! Efficient & fast! More

by KRISTALAAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Hunter

Mar 25, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 24, 2025

Dealership Rating
Employee Rating

Slow, inexperienced salesmen, under dressed, employees eating on sales floor, just didn’t feel professional environment. More

by KKELSEY26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

February 25, 2025

Dealership Rating
Employee Rating

Jake was absolutely amazing and very helpful. He made this car buying experience much more enjoyable than my last one. He’s very kind, great at his job, and very patient as well! More

by inai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

February 21, 2025

Dealership Rating
Employee Rating

Very accommodating. . professional.. thoughtful group of people.. listened and never pushed me towards something I didn't want More

by HARLEEROSE172000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Bauer

Feb 25, 2025

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

February 12, 2025

Dealership Rating
Employee Rating

Dealership was satisfactory. The only interaction we had with the dealership was with the sales person who was very knowledgable. Once the purchase had been completed, it would h More

by RICHFRANK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 06, 2025

Dealership Rating
Employee Rating

Staff was very friendly and helpful throughout the whole process of our purchase of a Tucson. Would definitely recommend your dealership to people we know and will be sure to have them ask to work with bot More

by rosemary3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Hunter

Feb 07, 2025

Matthews Hyundai of Schenectady responded

Hi Rosemary- We’re so glad to hear you had a great experience with Dalton and Jake! Thank you for your business and the great review!

January 25, 2025

Dealership Rating
Employee Rating

Quick easy and very affordable. Would recommend to anyone in the market looking to purchase a new car. More

by AUSTIN.SLAMOWITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Matthews Hyundai of Schenectady responded

Hi Austin-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 24, 2025

Dealership Rating
Employee Rating

Dominique has gone above and beyond to help me. And I appreciate all the hard work the mechanic and technicians did on my car More

by Chimeora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domonique Scott-Henry

Jan 27, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

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