Jake Verbanec

This was the first time I had a house call the technician was on time and he respectable and he fixed the problem fast I will give 5 stars to Washington ford for house calls was on time and he respectable and he fixed the problem fast I will give 5 stars to Washington ford for house calls More

by Dkelley1966 Verified Customer Verified Customer

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As always my service was performed in a timely manner with no problems. The waiting area is inviting and comfortable. with no problems. The waiting area is inviting and comfortable. More

by Terri Evans Verified Customer Verified Customer

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The service was scheduled quickly and the personnel were courteous and efficient. I would recommend others to Ford courteous and efficient. I would recommend others to Ford More

by RICKANDHOL Verified Customer Verified Customer

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Brian Bojarski in sales, and Jake Verbancec in service are the reasons we come back to Washington Ford are the reasons we come back to Washington Ford More

by PSLECKIE Verified Customer Verified Customer

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Worked very hard to coordinate all the moving parts on the spray in liner, rustproofing, fabric and exterior protection. Told me he is always there to help tutor me on operation of all the features and e the spray in liner, rustproofing, fabric and exterior protection. Told me he is always there to help tutor me on operation of all the features and electronics, which is helpful when considering the size of the owner manuals these days. More

by philipwnicholson Verified Customer Verified Customer

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they tried to fix my carplay and though it didn't work they tried very hard and thoroughly. Owned this car for 3 years and the carplay has always been horrible and never working properly. I will never b they tried very hard and thoroughly. Owned this car for 3 years and the carplay has always been horrible and never working properly. I will never buy a Ford again because this Ford Edge has cured me of that in fact I will buy my first foreign car because of the Edge which saddens me not supporting our country but Ford has tried fixing it so many times that I finally quit and done dealing with poor performance. Maybe you could send this to the Ford and let them know. I was told by a coworker not to buy a Ford Edge she was having huge issues with hers and she was spot on and should have listened to her. More

by tress0 Verified Customer Verified Customer

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Super easy to work with. My service advisor was amazing and super helpful. I appreciated them in accommodating my after hours pickup. My service advisor was amazing and super helpful. I appreciated them in accommodating my after hours pickup. More

by BROWNSTATION18 Verified Customer Verified Customer

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Good evening Jake’s communication and delivery of important information regarding our vehicle and timelines of work completed was at a very high level and very much appreciative important information regarding our vehicle and timelines of work completed was at a very high level and very much appreciative More

by cagillespie518 Verified Customer Verified Customer

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My experience was extremely positive. I had a time sensitive problem with my vehicle and Laura and Jake were absolutely fabulous. Jake did a phenomenal job helping me get special attentio I had a time sensitive problem with my vehicle and Laura and Jake were absolutely fabulous. Jake did a phenomenal job helping me get special attention from Ford for the repair.. outstanding job! More

by EORTOSKY Verified Customer Verified Customer

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Prompt service and communication - timely completion of all work. Very pleased with overall service experience all work. Very pleased with overall service experience More

by stout.atlas Verified Customer Verified Customer

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