Jalen Dread | Page 2

The most dishonest criminal misleading dealership I have ever dealt with they make the worst buy here pay here dealerships look good and definitely don’t buy from them online you will be lied too up and dow ever dealt with they make the worst buy here pay here dealerships look good and definitely don’t buy from them online you will be lied too up and down. The owners management could’ve cared less about customer satisfaction especially Dan Eason. Worst auto purchase of my entire life!  Hello All 1st I want you to know that I am fully aware that this is a used vehicle. and that my expectations are reasonable. Next I want to say I wanted to drive to Tennessee to look at this vehicle before I purchased it But at Oscar's recommendation if I did make the drive the vehicle would not be there when I got there even with a deposit.I put my trust in him to make sure things were as they appeared in the ad and during the walk around which was ok at best. Definitely not the same as being there. I should've gone down to look hands on. Because things would have turned out different. Here's what I want the owner of the dealership to see. And he will see it. I understand this is a used truck, but any good and decent dealership would not have let this vehicle roll out of their shop before most of these issues were addressed. I am a bit picky but cmon. The more I look the more I find which scares me with this investment, not to mention the stigma around the Nissan Titan XD Pro. 1. Only 1 key and fob. 2. Front head light issues markers occasionally left front head lights won’t work. 3. Front cup holders missing I've already purchased it for $104.02 4. Rear graphic's missing per the add, the graphics were there. I've already sourced it and it's in the back seat ready to be installed. 5. Rear back up camera cloudy. 6. Rear bumper is bent. That was not seen on the video walk around. Biggest Issue! 7. Front differential output seal leaking. 8. Windshield cracked. 9. Roof water seal and trim missing on left and right side. 10. Pressure wash lower engine compartment and skid plate. Full of soot for some reason. 11. Vehicle pulls to the left slightly. Cab was dirty, carpet extremely nasty. I can assure had I been there to do the walk around I don't feel I would have purchased this vehicle. You said you will have a Nissan certified inspection done while it’s down there, should that not have been done before I purchased the vehicle. And shouldn’t that have been disclosed to me along with the other 22 service records which I have no access to. I did contact Oscar with my concerns almost immediately within 24hrs Unfortunately he went on vacation. I do have all the texts between Oscar, Dan, and you if you need to reference anything. I am retired Military and am disabled Vet I need a reliable vehicle for my wife and I to travel. I am not making any deals, I want fixed what should have been fixed. Every option you had given cost me something REALLY! You were supposed to have called me back to make arrangements for the vehicle to return to Columbia for the needed repairs and adjustments. I will not pay for any services per our earlier discussion, nor will the lift kit and tires be removed per your suggestion. If we can’t reach an agreement then perhaps purchasing the truck back is an option per my discussions with Dan. Actually I can drive the vehicle down there that way we can both put a face on this if this works for you. Because over the phone it’s like nobody is listening. 1 March 2024 Hello all again. I received my vehicle back yesterday afternoon. The vehicle was very clean as it was When the vehicle went back for repairs. Well where to start. After 11 days not a thing was completed on the list from above. I was told they replaced the right front headlight $2500 is what it cost according to the gm. Next front differential output seal was supposed to be fixed nope still leaking. And last the bumper is still bent. More

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Thank you for an exceptionally great experience and for going the extra mile! Antonio went above and beyond explaining all that i needed to know about the Ioniq 6. Nice work, thank you! going the extra mile! Antonio went above and beyond explaining all that i needed to know about the Ioniq 6. Nice work, thank you! More

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Fantastic very friendly,wonderful people . makes you feel like family wonderful service.very polite people.again fantastic makes you feel like family wonderful service.very polite people.again fantastic More

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They have very good customer service, they are trustworthy and fast with vehicle turnover time. trustworthy and fast with vehicle turnover time. More

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Oscar is fantastic! He made car buying a pleasure. Jalan is so informative. We really enjoyed our experience today. Highly Highly recommend this dealership! He made car buying a pleasure. Jalan is so informative. We really enjoyed our experience today. Highly Highly recommend this dealership! More

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Great communication at all times. Fast and efficient service. Would highly recommend Hyundai of Columbia Fast and efficient service. Would highly recommend Hyundai of Columbia More

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Purchasing a vehicle from Hyundai of Columbia was a nice experience! They were very friendly, clear and transparent. Highly recommend them… experience! They were very friendly, clear and transparent. Highly recommend them… More

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They are super quick and have an amazing service department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was very helpful and the entire staff is super friendly! Everytime an employee walks past they always stop to ask how you are doing and if there’s anything they can get you! I highly recommend Hyundai of Columbia!! Also they have free refreshments while you wait ❤️❤️ More

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This dealership has a very nice inventoryand had exactly the Hybrid I wanted to drive in 2 great colors. It was a pleasure working with the team of professionals to close a great deal! Love Zero financing! the Hybrid I wanted to drive in 2 great colors. It was a pleasure working with the team of professionals to close a great deal! Love Zero financing! My first Hyundai after many years with Toyota, all 3 hybrids. I have had 2 Mercedes, 2 Jeep Grand Cherokee Limiteds. I like luxury features and love supporting the environment. The Santa Fe Hybrid Limited has every feature imaginable, drives like a dream and is almost half the cost of a Lexus. I look forward to enjoying this vehicle for years to come. She has a name: Karmen, a play on words of the phenomenal sound system. I am in LOVE with my car! Thank you Hyundai of Columbia !! More

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The experience working with Oscar was awesome! The Hyundai dealership is wonderful as well! Definitely have a lifetime customer! The Hyundai dealership is wonderful as well! Definitely have a lifetime customer! More

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