Completely flawless experience before, during and after
sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressu
sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressure, recognizing I am new to the brand. Post-sale Service Consultant Jamal has been great. Would definitely do business with each of them and Jim Ellis again.
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by jimmybohn
Other Employees Tagged:
Raychel, Adam
Jan 31, 2024 -
Jim Ellis Maserati responded
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Jamal Diamond, our Service Adviser, is excellent with the
customers and he keeps you well informed. He is a great asset to Jim Ellis.
customers and he keeps you well informed. He is a great asset to Jim Ellis.
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by Sonny B.
Service Price Transparency
Nov 25, 2023 -
Sonny B. responded
Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20.
Sonny B.
Raychel Castro and Jamal Diamond are AMAZING!
!! Easiest car buying experience ever!!!Jim Ellis rocks!
!! Easiest car buying experience ever!!!Jim Ellis rocks!
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by jacintamdaniel
Other Employees Tagged:
Raychel Castro
Sep 09, 2023 -
Jim Ellis Maserati responded
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Jerry rinehart did a great job.
Had a great experience I w oils recommend service here at Jim ellis
Had a great experience I w oils recommend service here at Jim ellis
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by dixontrucking95
Service Price Transparency
Aug 28, 2023 -
Jim Ellis Maserati responded
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Mr Diamond delivers great service and communicates well!
He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service!
He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service!
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by FeelHisPresenceministries
Service Price Transparency
Aug 03, 2023 -
Jim Ellis Maserati responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Let me start by saying I would rather have a teeth pulled
than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was ove
than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was overseeing a repair to my Alpha Romeo and my sharing I was going to look for something else…with a check already to buy a Maserati at another dealership he asked me to at least consider looking at their vehicles first. He explained the value in puchasing from a Maserati dealership where they specialize in and service them and asked me to reconsider it as he really wanted me to be happy with this purchase. He referred me to Somphet in Sales, who was so warm, professional and an incredible listener with logic that was shared throughout the process; there was no back and forth period. I ended up creating new friendships along the way. I absolutely love my Maserati but this experience and interaction with Jamal, Somphet and Annise was so incredible anyone looking for a Maserati owe it to yourself to experience this team. MBG
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by Mary Brooks Green
Other Employees Tagged:
Annise Jones
, Somphet Bounthvong, Kapleton Forest was equally phenomenal and professional
Jul 28, 2023 -
Jim Ellis Maserati responded
Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service and great job.
I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks
I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks
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by MarcusFann
Service Price Transparency
Jul 28, 2023 -
Jim Ellis Maserati responded
Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
The dealer provided great customer service.
Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv
Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this service consultant in the future.
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by wvgold
Service Price Transparency
Jun 28, 2023 -
Jim Ellis Maserati responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!
Jamal Diamond was incredible.
Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you
Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs.
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by Ron.Rynne
Service Price Transparency
Other Employees Tagged:
Lorenzo Smith
Jun 07, 2023 -
Jim Ellis Maserati responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!
Jamal Diamond is the best service adviser I ever worked
with. He did a fantastic job . Thx Jamal’. Dauda Saibu
with. He did a fantastic job . Thx Jamal’. Dauda Saibu
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by Lankeysaibu
Service Price Transparency
Jun 07, 2023 -
Jim Ellis Maserati responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!