Jamal Jackson

Sales, service and finance were great. We have been going to Boucher for years and this is our fifth vehicle purchased from them. All of the service needed on these vehicles has also been We have been going to Boucher for years and this is our fifth vehicle purchased from them. All of the service needed on these vehicles has also been done by them. More

by Tbasta Verified Customer Verified Customer

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Awesome staff, always prompt service! Anytime we need assistance or service all the service department staff are right there to help. Anytime we need assistance or service all the service department staff are right there to help. More

by VBASTA Verified Customer Verified Customer

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Pros: The service experience was one of the better one's I've found in the area. Everyone is very kind and seemingly genuine. I really appreciate being greeted by name. Wait times are also very fair. Am I've found in the area. Everyone is very kind and seemingly genuine. I really appreciate being greeted by name. Wait times are also very fair. Amenities offered while waiting are outstanding. Cons: Having been there before and spending a couple thousand dollars over multiple visits for routine maintenance, I was asked if this was my first time servicing the vehicle at this location upon my arrival at my most recent appointment. Sometimes I am greeted by name; sometimes I'm asked if this is my first time. One of the recommendations given was something I recently had done. When I mentioned that service was recently done, I was told it was recommended based on mileage (even though it was just performed at a prior visit within the same recommended mileage window). Sometimes services are recommended without them checking to see if the services are actually needed. It made me wonder if I said yes to the service, would they have looked to see that it was already recently completed and not needed or would they have just done it again? Keep good service records on your vehicles and know what has and hasn't been done. I can vouch for the work done. They do great work here. More

by CJ Verified Customer Verified Customer

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Very disappointed that the work couldn't be done on my 1st appointment. You knew that I was coming in for break lines and you were not prepared to do the work, so I have to take off work again. If you wan 1st appointment. You knew that I was coming in for break lines and you were not prepared to do the work, so I have to take off work again. If you want to install wiper blades for free I would not be so disappointed. Thank you for asking my opinion of your service. More

by WWW.SKWWMUELLER Verified Customer Verified Customer

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Great service friendly timely and personable and courteous will return for any additional service in the future courteous will return for any additional service in the future More

by JPATANMK Verified Customer Verified Customer

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I've always been happy with the service I've received. Timely and they do a good job. Timely and they do a good job. More

by Yautjakshai1715 Verified Customer Verified Customer

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I was never told about oil changes being done in the new service area when I made my appointment. And it took an hour and a half for them to do a simple oil change. Probably won't be coming back for service service area when I made my appointment. And it took an hour and a half for them to do a simple oil change. Probably won't be coming back for service again. Totally unacceptable! More

by RSCHUIRMANN Verified Customer Verified Customer

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