James Adamo | Page 3

Avoid at any cost. Tons of hidden and totally unnecessary fees. Sale pressure and disrespectful. fees. Sale pressure and disrespectful. More

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Working with James was a great experience. He explained things clearly and did not pressure me into anything with which I was uncomfortable. things clearly and did not pressure me into anything with which I was uncomfortable. More

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The staff at DarCars of Englewood were exceptional. The process was extremely smooth. They were transparent on all aspects of the car deal. The team was personable. Overall it was a great experience. process was extremely smooth. They were transparent on all aspects of the car deal. The team was personable. Overall it was a great experience. More

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The best thing I liked about this dealership is that they have a very large variety of pre-owned and certified cars of each model to choose from with a reasonable price too! Purchase process was very smooth have a very large variety of pre-owned and certified cars of each model to choose from with a reasonable price too! Purchase process was very smooth and transparent and had no hidden charges. More

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The building is beautiful but it is the people that make the dealership. Everyone was friendly and polite and James Adamo was exceptional. He always gives you 100% and is extremely professional. Thank you J the dealership. Everyone was friendly and polite and James Adamo was exceptional. He always gives you 100% and is extremely professional. Thank you James. By the way, I do not remember the name of the person that handled the finances but he was extremely professional as well and handled everything perfectly. Thank you. More

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Working with James was a phenomenal experience! He was very detailed, helpful, and able to connect over call, text, and email. Would highly recommend James and Englewood! very detailed, helpful, and able to connect over call, text, and email. Would highly recommend James and Englewood! More

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Great pricing on my new L-Certified RX350. James, my sales representative, was beyond helpful during the buyer process and answered all my questions. Highly recommend to anyone! sales representative, was beyond helpful during the buyer process and answered all my questions. Highly recommend to anyone! More

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James was really helpful and responded to all my emails and text so immediately. Ones again great sales rep and service! Thank you and happy holiday!!! and text so immediately. Ones again great sales rep and service! Thank you and happy holiday!!! More

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My experience at the dealership was great! I purchased pre owned NX from here. James was my salesperson and he was very helpful and offered great customer service. pre owned NX from here. James was my salesperson and he was very helpful and offered great customer service. More

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James sold me Lx 570 2017 not a brand New car but very expensive car $60,000, he said nothing wrong with the car the car is in perfect condition the day or two after I purchased the car I called James and expensive car $60,000, he said nothing wrong with the car the car is in perfect condition the day or two after I purchased the car I called James and told him that wheel is shaking and the car is shaking when I press the brakes on the high-speed he said to bring up the car into the service and they going to take a look at it, once I brought the car to their service department, Service department to recommend the front and back rotors needs to be changed that’s why the whole car and the wheels are shaking, James and his high managers, has wash hands and refused to cover the cost changing front and rear routers cost almost >1300$ even though the car is super expensive so they sold me a car that was not perfectly drivable because Its been shaking while driving on high speeds, it was not noticeable when I test drove the car at first... Very bad move from sales perspective, it’s a big Lexus dealership the car should be in good driveable and almost perfect condition since it’s also very expensive car, and failing to cover the course from the sales point of you, is very poor customer service,,, pointing fingers at service department, very frustrating Thank Gd To Peter, managers and Juan Rodriguez service director from service department that took a burden and understood me, and cover the all the cost... It was very frustrating dealing with sales people because they’re pointing fingers at the service department like it’s their fault...and they work for same Lexus dealership... More

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